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Outbound Specialist - Call Center
Absolute Electrical, Plumbing, Heating & Air - Commerce City, CO
posted about 2 months ago
About the position
The Outbound Call Center Agent position at Absolute Electrical, Plumbing, Heating & Air involves making outgoing calls to customers for various purposes, including customer service, sales, and account management. The role requires strong communication skills, the ability to build rapport with customers, and a commitment to exceeding customer expectations. The position offers a structured schedule from Monday to Friday, with opportunities for professional development and performance bonuses.
Responsibilities
- Make outgoing calls to customers to address inquiries and concerns.
- Generate leads and book appointments through proactive outreach.
- Contact existing customers to ensure satisfaction and promote memberships.
Requirements
- Strong work ethic and commitment to exceeding customer expectations.
- Ability to work independently while meeting daily call targets.
- Excellent time management skills to prioritize tasks and meet deadlines.
- Proficiency in using computers and call center software.
Nice-to-haves
- Experience in customer service or sales roles.
- Strong communication and interpersonal skills.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid holidays
- Vision insurance
