Flagstop Car Wash - Richmond, VA

posted 5 days ago

Part-time,Full-time - Entry Level
Richmond, VA
11-50 employees
Repair and Maintenance

About the position

The Outdoors Customer Service Attendant at Flagstop Car Wash is a dynamic role focused on providing exceptional customer service in a fast-paced outdoor environment. This position offers both part-time and full-time opportunities, with flexible scheduling options and the potential for growth within the company. Employees will engage with customers, assist them with their car wash needs, and promote the use of the company's app for enhanced service. The role requires a positive attitude, teamwork, and the ability to work in various weather conditions.

Responsibilities

  • Provide exceptional customer service to all guests.
  • Assist customers with their accounts using iPads and Kiosks.
  • Encourage customers to download and use the company app.
  • Maintain a neat appearance and adhere to uniform standards.
  • Work collaboratively with team members to ensure a positive experience for customers.
  • Perform outdoor work in various weather conditions, including extreme heat and cold.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Exceptional customer service skills are required.
  • Availability to work on weekends is mandatory.

Nice-to-haves

  • Experience in customer service is preferred but not mandatory.
  • Ability to work under all weather conditions.

Benefits

  • Disability insurance
  • 401(k) with 3% match
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Life insurance
  • Referral program
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