Outpatient Pharmacy Tech II

$36,400 - $51,230/Yr

Unclassified - Lenoir, NC

Full-time - Entry Level

Lenoir, NC

10,001+ employees

About the position

The Outpatient Pharmacy Technician II position at Caldwell Memorial Hospital in Lenoir, North Carolina, is an integral role within a diverse healthcare organization dedicated to improving the health and well-being of the communities it serves. As a Certified Pharmacy Technician, you will provide essential support to pharmacists by receiving, reviewing, compounding, and dispensing medications. This position operates under the supervision of a licensed pharmacist, ensuring that all tasks are performed accurately and in compliance with healthcare regulations. The role is designed for individuals who are committed to delivering high-quality patient care and who thrive in a collaborative environment. In addition to the core responsibilities of medication management, the technician will also assist in training new employees, contributing to their understanding of job-specific functions. The position involves participation in Medication Therapy Management and other clinical outreach programs, which are vital for enhancing patient outcomes. The technician will be responsible for selecting and preparing various forms of medications, ensuring that they are ready for pick-up, delivery, or shipping. This includes managing inventory, processing payments, and addressing patient inquiries that do not require a pharmacist's expertise. The work schedule for this full-time position is Monday through Friday from 7 AM to 6 PM, with Saturday hours from 9 AM to 3 PM, and the pharmacy is closed on Sundays. The role qualifies for the Pharmacy Technician Incentive Program, which offers $3000 in commitment incentives over a two-year period, rewarding employees for their dedication and service to the organization.

Responsibilities

• Receives and accurately transcribes orders from prescribers under the supervision of a pharmacist.
• Assists with training of new employees, educating them in job-specific functions.
• Assists with Medication Therapy Management, Medsync, and other clinical outreach programs.
• Selects and prepares medications (oral, topical, controlled substances, etc.) as authorized by a physician, under the supervision of a licensed Pharmacist.
• Prepares medications for pick-up, delivery or shipping. Returns unpurchased medications to stock and processes credits.
• Solves issues with patient payment (prior authorization, patient assistance needed, etc.). Sells prescriptions to patients and processes payment. Accurately manages cash and other payments.
• Responds to and triages requests from customers for assistance with pharmacy services that do not require a pharmacist's professional judgment or expertise.
• Operates and supports automated dispensing technology to supply correct medications for individual patients, according to pharmacist and physician orders.
• Orders, receives, restocks, and rotates inventory and supplies, and contributes to expiration date management.
• Contributes to process improvement projects.

Requirements

• High school diploma or GED.
• Completion of an academic pharmacy technician training program preferred.
• Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.
• CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.
• Prior pharmacy technician experience is preferred.

Nice-to-haves

• Experience with automated dispensing technology.
• Knowledge of Medication Therapy Management processes.
• Strong customer service skills.

Benefits

• Pharmacy Technician Incentive Program with $3000 in commitment incentives over two years.
• Health insurance options.
• Paid time off and holidays.
• Opportunities for professional development.