Outpatient Pharmacy Tech II

$36,400 - $51,230/Yr

UNC Health - Raleigh, NC

Full-time

Raleigh, NC

10,001+ employees

Ambulatory Health Care Services

About the position

The Outpatient Pharmacy Technician II at UNC Health Care plays a vital role in supporting pharmacists and ensuring the efficient operation of the pharmacy. This position involves a variety of responsibilities, including receiving and accurately transcribing medication orders from prescribers, preparing medications for patients, and assisting with medication therapy management and clinical outreach programs. The technician works under the supervision of a licensed pharmacist, ensuring that all tasks are performed in compliance with pharmacy regulations and standards. In this role, the technician will be responsible for selecting and preparing medications, which may include oral, topical, and controlled substances, as authorized by a physician. The technician will also handle the preparation of medications for pick-up, delivery, or shipping, and manage inventory by ordering, receiving, restocking, and rotating supplies. Additionally, the technician will assist in training new employees, providing them with the necessary education on job-specific functions. The position requires strong customer service skills, as the technician will respond to requests from customers regarding pharmacy services that do not require a pharmacist's professional judgment. The technician will also be involved in solving issues related to patient payments and will operate automated dispensing technology to ensure the correct medications are supplied to patients. Overall, this position is essential for maintaining the quality and efficiency of pharmacy operations, contributing to process improvement projects, and enhancing patient care.

Responsibilities

• Receives and accurately transcribes orders from prescribers under the supervision of a pharmacist.
• Assists with training of new employees, educating them in job-specific functions.
• Assists with Medication Therapy Management, Medsync, and other clinical outreach programs.
• Selects and prepares medications (oral, topical, controlled substances, etc.) as authorized by a physician, under the supervision of a licensed Pharmacist.
• Prepares medications for pick-up, delivery or shipping. Returns unpurchased medications to stock and processes credits.
• Solves issues with patient payment (prior authorization, patient assistance needed, etc.). Sells prescriptions to patients and processes payment. Accurately manages cash and other payments.
• Responds to and triages requests from customers for assistance with pharmacy services that do not require a pharmacist's professional judgment or expertise.
• Operates and supports automated dispensing technology to supply correct medications for individual patients, according to pharmacist and physician orders.
• Orders, receives, restocks, and rotates inventory and supplies, and contributes to expiration date management.
• Contributes to process improvement projects.

Requirements

• Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.
• CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.
• Prior pharmacy technician experience is preferred.