Outreach Care Coordinator - Hepatitis Education Project

University Of Washington School Of Public Health - Seattle, WA

Full-time - Entry Level

Seattle, WA

About the position

The Hepatitis Education Project (HEP) is a nonprofit organization based in Seattle, WA, dedicated to providing support, education, advocacy, and direct services for individuals affected by hepatitis. The organization is committed to raising awareness about hepatitis and addressing the needs of disproportionately impacted communities, including those experiencing homelessness, uninsured individuals, and people who inject drugs. HEP's programs encompass a range of services, including Prevention and Outreach, Medical Case Management, and Policy and Advocacy, all driven by the principles of social justice and harm reduction. The Care Coordination Program at HEP is designed to provide direct services to individuals with hepatitis, focusing on client-identified goals and reducing barriers to treatment and care. The Care Coordinator will engage in community outreach to deliver testing, education, referral, and case management services to clients who are disproportionately affected by viral hepatitis, homelessness, and substance use. The role involves working at various community sites, such as low-barrier housing, substance use treatment programs, syringe services programs, and health fairs. HEP's Care Coordination Program is notable for housing one of the first hepatitis C case management programs in the country, which is responsible for identifying individuals living with hepatitis C and linking them to necessary medical care and treatment. In this position, the Care Coordinator will provide viral hepatitis and infectious disease testing, harm reduction services, health education, and comprehensive case management services. The primary focus will be on reducing barriers to hepatitis C treatment and care, with direct service engagement occurring predominantly at designated encampments in South King County and at HEP's fixed site syringe service program located in the International District. The role requires a strong commitment to community outreach and the ability to work effectively with diverse populations in various settings.

Responsibilities

• Provide viral hepatitis and infectious disease testing to clients.
• Deliver harm reduction services and health education to individuals at risk.
• Engage in community outreach to connect with populations in designated encampments.
• Conduct comprehensive case management services aimed at reducing barriers to hepatitis C treatment.
• Collaborate with community sites, including low-barrier housing and substance use treatment programs.
• Link clients to medical care and treatment for hepatitis C.
• Support clients participating in HEP's syringe service program and opioid use disorder treatment program.

Requirements

• Experience in community outreach and engagement with marginalized populations.
• Knowledge of viral hepatitis, harm reduction, and infectious disease testing.
• Strong case management skills and the ability to navigate healthcare systems.
• Excellent communication and interpersonal skills to work effectively with diverse communities.
• Ability to work independently and as part of a team in various community settings.

Nice-to-haves

• Familiarity with substance use treatment programs and syringe services.
• Experience working with individuals experiencing homelessness or housing instability.
• Understanding of social justice principles and harm reduction strategies.

Benefits

• Health insurance coverage
• Paid time off and holidays
• Professional development opportunities
• Supportive work environment focused on social justice and community impact