Outreach & Enrollment Worker (Palatka Medical)

Aza Health - Palatka, FL

Full-time - Entry Level

Palatka, FL

About the position

The Outreach & Enrollment Worker is responsible for providing uninsured Aza Health (AH) patients and uninsured residents of the community with education on affordable insurance coverage options and with online health plan eligibility determination and enrollment assistance. This education and assistance will be provided in AH centers and at community events/locations designated by the Outreach Supervisor and AH administrative staff.

Responsibilities

• Conduct education activities to raise awareness about coverage options available under Medicaid, CHIP and the federal Insurance Marketplace.
• Assist uninsured AH patients and community residents with completion of the online eligibility determination, plan selection and enrollment process for affordable insurance coverage options.
• Provide information and assistance in a manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities.
• Adhere to all Consumer Assistance Counselor (CAC) program requirements and standards and act in the consumer's best interest when providing plan selection assistance.
• Handle the Personally Identifiable Information (PII) of the individuals you assist responsibly and securely; do not disclose PII to family members, the public or unauthorized AH staff members.
• Complete and submit required forms to track/document outreach contacts and assistance/enrollment activities in a timely manner.
• Participate in community events identified/designated by supervisor to raise public awareness of the availability of AH's enrollment assistance program.
• Participate in relevant training activities for personal/professional development.

Requirements

• Personal transportation and a valid driver's license required for performance of duties.