Hearth & Home Technologies - Manassas, VA
posted 3 months ago
Fireside Hearth & Home (FHH) is seeking an Outside Builder Sales Representative to join our team in Manassas, VA. As the world's largest and leading fireplace installing distributor and retail dealer in North America, we are committed to providing exceptional service and expertise in the hearth industry. This position plays a crucial role in supporting the vision and goals of FHH by establishing new builder accounts and servicing existing ones in the assigned market. The ideal candidate will maintain the highest level of customer satisfaction through professionalism, integrity, and a focus on being a Hearth Expert who is Easy To Do Business With. In this role, the Outside Builder Sales Representative will be responsible for establishing and prioritizing a lead list through various methods such as permit data, jobsite visits, and referrals. The representative will contact decision-makers on the lead list through cold calling, emails, and direct mail to schedule appointments and discuss revenue-generating opportunities. A strategic marketing plan will be created and maintained for the assigned territory and accounts, ensuring that all leads are effectively managed and converted into customers. The representative will also maintain current builder customer accounts by regularly visiting job sites and offices to build relationships and provide updates on product offerings, pricing, and service enhancements. This includes planning and scheduling sales presentations and product demonstrations for both current and potential builder/homeowner customers. The role requires collaboration with the operations team to ensure all job requirements are met, including materials, selections, and installation needs. The representative will create quotes using the iQuote/Commerce Center and present them to builder/homeowner customers, explaining lead times and installation requirements. Staying up-to-date on product offerings and industry trends is essential, and the representative will be expected to complete online training and attend sales meetings. Additionally, providing sales training to builders' sales staff on product offerings and options will be part of the responsibilities. Regular updates on lead progress, market penetration, and margin improvement will be communicated to the Regional Sales Manager. This position may also involve previewing cash sales to ensure accurate quoting of products and materials. Overall, the Outside Builder Sales Representative will play a vital role in driving sales and enhancing customer relationships within the hearth industry.