Outside Connectivity Sales Manager

$61,000 - $155,000/Yr

Frontier Communications - Novato, CA

Full-time - Mid Level

Novato, CA

Telecommunications

About the position

The Outside Connectivity Sales Manager at Frontier is responsible for leading and developing a geographically dispersed outside sales team within the Consumer Direct Sales organization. This role focuses on field supervision, enabling sales success, and motivating team members to achieve sales targets while managing performance and providing support. The position requires in-person attendance at the Bellflower, CA location and involves a mix of fieldwork and office responsibilities.

Responsibilities

• Achieve and maintain budgeted headcount while surpassing sales targets.
• Engage in recruitment, interviewing, hiring, and training of outside sales agents.
• Establish clear expectations and hold employees accountable for meeting them.
• Maintain familiarity with reporting and analytics to support business decisions.
• Foster collaboration with other departments to attain goals and objectives.
• Allocate work, with approximately 60% fieldwork and 40% office work.
• Provide coaching and ensure adherence to Frontier's Consumer Sales Methodology.
• Communicate territory and lead assignments to sales specialists regularly.
• Address employee relation issues, conduct performance appraisals, and provide coaching and training as needed.
• Complete administrative tasks associated with sales activities and ensure team compliance.
• Maintain a comprehensive understanding of Frontier's product offerings and value proposition.
• Cultivate positive relationships with customers, business partners, and colleagues.

Requirements

• Ability to motivate, lead, and drive a sales team to success.
• Proficiency in English, including reading, writing, and speaking.
• Exceptional interpersonal and professional communication skills.
• Proficiency in Excel and Microsoft PowerPoint; ability to learn new technology tools.
• Ability to accommodate non-traditional work hours, including evenings and weekends.
• Capability to travel to assigned territories and company facilities in adverse weather conditions.
• Ability to work outdoors for extended durations regardless of the season.
• Possession of a valid driver's license and satisfactory driving record.
• Proficiency in completing documentation with precision.
• Knowledge of cable or telecommunications services.

Nice-to-haves

• Knowledge of Direct Sales / Door-to-Door sales practices.
• Prior leadership/supervisory experience in sales.
• Experience with consumer education of products and services.

Benefits

• Salary Range: $61,000 - $155,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision, and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Personal & Work Life Balance Resources & Wellness Support Assistance
• Employee Resource Groups
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, & a phased return to work program for new parents
• Up to $10k in adoption program assistance
• 3 weeks of paid caregiver leave