OUTSIDE PARTS SALESPERSON - IRVING, TX (BTE BODY)

Bruckner's Truck Sales - Irving, TX

Full-time - Entry Level

Irving, TX

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The position involves calling on prospective customers to promote and sell parts for heavy-duty trucks. The role includes delivering parts as needed and requires strong customer interaction skills. The employee will be responsible for managing customer orders, checking inventory, and ensuring customer satisfaction while maintaining a clean and presentable vehicle.

Responsibilities

• Call on prospective customers from a provided list.
• Deliver parts as needed.
• Answer customer phone calls and fill orders from inventory.
• Access parts information from computer and CD-ROMs to check availability, pricing, and substitutions.
• Familiarize with quality improvement bulletins, service bulletins, and vehicle updates to advise customers on parts replacement needs.
• Stock necessary parts on and off outside vans and pickups.
• Check available credit on customer's account before delivery of any parts.
• Collect payment from customers that are past due.
• Accept payment from cash or C.O.D. customers at the time of delivery.
• Examine returned parts or cores for defects before issuing credit.
• Issue credit for cores or returned parts immediately after examining for defects.
• Research customer's account for proper invoice to issue credit for returned parts or cores.
• Fill out proper paperwork for any part covered under warranty and return it to the warranty clerk.
• Keep the vehicle clean, presentable, and fully maintained.

Requirements

• High school diploma required.
• Minimum 2 years experience with heavy-duty truck parts and automotive parts.
• Must be able to read and write English.
• Ability to interact successfully with customers and co-workers.
• Must have and maintain a clean driving record.
• Ability to keep good records and fill out call sheets at the end of each week.
• Must have the mental flexibility to handle stressful situations.

Benefits

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments