Outside Parts Salesperson - Wichita, KS

Bruckner's Truck Sales - Wichita, KS

Full-time - Entry Level

Wichita, KS

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Outside Parts Salesperson at Bruckner Truck & Equipment is responsible for engaging with prospective customers to promote and sell heavy-duty truck parts. This role involves delivering parts as needed, managing customer inquiries, and ensuring customer satisfaction through effective communication and service. The position requires a strong understanding of parts inventory and the ability to maintain accurate records while fostering relationships with clients.

Responsibilities

• Answer customer's phone calls and fill orders from inventory.
• Access parts information from the computer to check availability, pricing, and substitutions.
• Familiarize with quality improvement bulletins, service bulletins, and vehicle updates to advise customers on parts replacement needs.
• Stock necessary parts on and off outside vans and pickups.
• Check available credit on customer's account before delivery of any parts.
• Collect payment from customers that are past due.
• Accept payment from cash or C.O.D. customers at the time of delivery.
• Examine returned parts or cores for any defects before issuing credit.
• Issue credit for cores or returned parts immediately after examining for defects.
• Research customer's account for proper invoice to issue credit for returned parts or cores.
• Research for potential new customers for parts sales.
• Fill out proper paperwork for any part covered under warranty and return it to the warranty clerk.
• Keep the vehicle clean, presentable, and fully maintained.

Requirements

• High school diploma required.
• Minimum 2 years experience with heavy-duty truck parts and automotive parts.
• Must be able to read and write English.
• Ability to interact successfully with customers and co-workers.
• Must have and maintain a clean driving record.
• Ability to keep good records and fill out call sheets at the end of each week.
• Must have the mental flexibility to handle stressful situations.

Benefits

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Employee Referral Bonus
• Engaging and Challenging Assignments