Outside Parts Salesperson - Wichita, KS

Bruckner Truck Sales - Wichita, KS

Full-time - Mid Level

Wichita, KS

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The Outside Parts Salesperson at Bruckner Truck Sales is responsible for engaging with prospective customers, delivering parts as needed, and managing customer orders and inquiries. This role is essential in providing solutions to transportation providers and ensuring customer satisfaction through effective communication and service delivery.

Responsibilities

• Call on prospective customers from a list provided by the company.
• Deliver parts as needed to customers.
• Answer customer phone calls and fill orders from inventory.
• Access parts information from the computer to check availability, pricing, and substitutions.
• Familiarize with quality improvement bulletins, service bulletins, and vehicle updates to advise customers on parts replacement needs.
• Stock necessary parts on and off outside vans and pickups.
• Check available credit on customer accounts before delivering parts.
• Collect payment from customers that are past due.
• Accept payment from cash or C.O.D. customers at the time of delivery.
• Examine returned parts or cores for defects before issuing credit.
• Issue credit for cores or returned parts immediately after examining for defects.
• Research customer accounts for proper invoices to issue credit for returned parts or cores.
• Research potential new customers for parts sales.
• Fill out proper paperwork for any part covered under warranty and return it to the warranty clerk.
• Keep the delivery vehicle clean, presentable, and fully maintained.

Requirements

• High school diploma or GED required.
• Minimum of 2 years experience with heavy-duty truck parts and automotive parts.
• Must be able to read and write in English.
• Ability to interact successfully with customers and co-workers.
• Must have and maintain a clean driving record.
• Ability to keep good records and fill out call sheets at the end of each week.
• Mental flexibility to handle stressful situations.

Nice-to-haves

• Experience in outside sales or commercial sales.
• Familiarity with diesel or trucking industry.

Benefits

• Profit sharing
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Vision insurance
• Life insurance
• Referral program