Outside Sales Account Manager - Electrical

Dakota Supply Group - Bismarck, ND

Full-time - Entry Level

Bismarck, ND

Merchant Wholesalers, Durable Goods

About the position

DSG is seeking an Electrical Outside Sales Account Manager in our Bismarck, ND location and surrounding areas. In this full-time, salaried plus commissions position, work is typically performed during standard business hours, Monday through Friday, but will vary on occasion according to business and customer needs. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities. At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork, and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies; we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us. A typical day in the life of an Electrical Outside Sales Account Manager at DSG includes travel up to 125 miles from the branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service. This includes responding to and calling on customers as necessary, working with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth, seeking and developing new customer opportunities and accounts, introducing, promoting, and demonstrating new products and marketing programs, and corresponding with the Branch Manager and Purchasing Agents on changes in product demands. Additionally, you will act as a facilitator for the customer ordering process, processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process.

Responsibilities

• Travel up to 125 miles of branch to establish, manage, and maintain strong customer relationships and accounts.
• Provide stellar customer service, including responding to and calling on customers as necessary.
• Work with Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth.
• Seek and develop new customer opportunities and accounts.
• Introduce, promote, and demonstrate new products and marketing programs.
• Correspond with Branch Manager and Purchasing Agents on changes in product demands.
• Act as a facilitator for the customer ordering process, including processing all types of customer orders, correcting orders, and responding to inquiries.

Requirements

• A high school diploma or equivalent; postsecondary degree is preferred.
• A valid driver's license and acceptable driving record (required).
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of electrical products.
• Strong sales skills, with a proven track record of successful territory development.
• 3-5 years of sales experience.
• Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
• A strong attention to detail and ability to follow-through/follow-up.
• A general understanding of electrical software and programs to help customers with designs and rebates.
• Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
• Excellent time management skills.

Benefits

• 100% employee owned, benefiting individual Employee Stock Ownership Plan (ESOP).
• Commitment to training and development with personal and professional development opportunities.
• Competitive compensation packages based on experience and potential.
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Comprehensive benefits package including medical, dental, and vision, life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution.
• Multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• Discount on all DSG-supplied products.
• Paid volunteer hours in addition to PTO.