Truckpro - Seattle, WA

posted 2 months ago

Full-time - Mid Level
Seattle, WA
101-250 employees
Merchant Wholesalers, Durable Goods

About the position

As an Outside Sales / Territory Account Manager at TruckPro LLC, you will play a crucial role in building and maintaining customer relationships to drive sales and profitability in the heavy-duty truck and equipment parts industry. This full-time, exempt position requires a proactive approach to managing a designated territory, where you will be responsible for servicing existing customers while also establishing new accounts. Your primary goal will be to maximize customer satisfaction and company profitability through effective sales strategies and relationship management. In this role, you will utilize company-provided systems and tools, such as Salesforce, to document and track the sales proposal process, ensuring timely and accurate reporting of sales activities, customer interactions, and overall territory performance. You will be expected to maintain and increase sales to your existing customer base while also identifying and pursuing new business opportunities within the heavy-duty truck and trailer aftermarket parts industry. This includes selling whole goods, parts, and services as comprehensive customer solutions. Additionally, you will be responsible for training and coaching customers on product features and benefits, as well as the sales process to enhance customer retention. You will need to be vigilant in identifying potential threats to sales, such as customer conflicts or competitive pressures, and provide effective solutions to mitigate these issues. A keen awareness of industry trends and competitor products will be essential in developing and executing sales plans aimed at increasing market share and minimizing expenses. To succeed in this position, you will need to maintain and advance your selling skills and technical knowledge of TruckPro's products and services. The ideal candidate will have a strong background in outside sales, particularly in the heavy-duty truck and trailer parts sector, and will be a high-energy, competitive self-starter who thrives in a collaborative team environment.

Responsibilities

  • Utilize company-provided systems/tools (i.e., Salesforce software) to document and track the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction in a timely and accurate manner.
  • Service, maintain, and increase sales to existing customer base in assigned territory.
  • Establish new accounts in the heavy-duty truck and trailer aftermarket parts industry.
  • Sell whole goods, parts, and services as a customer solution and build long-term relationships within the geographic territory to maximize customer and company profitability.
  • Train & coach customers on product features and benefits, sales process, and retention.
  • Identify threats and provide solutions to issues such as sales decline, customer conflicts, loss of business to competitors.
  • Develop a keen awareness of the competition and competitive products, as well as heavy-duty truck and trailer aftermarket parts industry trends.
  • Develop and execute sales plans and goals designed to increase sales, profits, market share and minimize expenses.
  • Maintain and advance selling skills and technical/product knowledge for all TruckPro products, services, and processes.

Requirements

  • 3 years' experience in outside sales, operations, or related field
  • Heavy-duty truck and trailer parts knowledge/experience
  • Experience using a Customer Relationship Management (CRM) system, i.e., Salesforce etc.
  • Valid Driver's license in good standing
  • Proficiency in Microsoft Office (Word, Excel, Outlook) with aptitude to learn new business software applications
  • Demonstrated skills in goal setting, sales, and business development
  • High-energy, competitive nature, self-starter yet proven to be a collaborative team player
  • Commitment to building strong and supportive partnerships

Benefits

  • Paid training
  • Health savings account
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Opportunities for advancement
  • Life insurance
  • Referral program
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