Dakota Supply Group - Ames, IA
posted 3 months ago
DSG is seeking a Plumbing Outside Sales Account Manager for our Ames, IA location. In this full-time, salaried plus commissions position, work is typically performed during standard business hours, 7:30 am-5 pm, Monday through Friday, but will vary on occasion according to business and customer needs. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities. At DSG, we are dedicated to building futures one job at a time, starting with yours. As an ESOP, we are a community of peers, first and foremost. We focus on cultivating an environment of respect, teamwork, and growth, where your career path is rich with possibilities. Every success is shared, and every challenge is overcome together. For more than a century, we've delivered more than supplies; we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us. A typical day in the life of a Plumbing Outside Sales Account Manager at DSG includes travel up to 125 miles from the branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service. This includes responding to and calling on customers as necessary, working with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth, seeking and developing new customer opportunities and accounts, and introducing, promoting, and demonstrating new products and marketing programs. You will also correspond with the Branch Manager and Purchasing Agents on changes in product demands and act as a facilitator for the customer ordering process, which includes processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process.