Outside Sales Account Manager - Waterworks

Dakota Supply Group - Peoria, IL

Full-time - Entry Level

Peoria, IL

Merchant Wholesalers, Durable Goods

About the position

The Waterworks Outside Sales Account Manager at DSG is responsible for promoting products and services to contractors and industrial accounts while ensuring customer satisfaction. This role focuses on building and maintaining strong business relationships, managing customer accounts, and driving territory growth through effective sales strategies and customer service.

Responsibilities

• Promote DSG products and services to contractors and industrial accounts.
• Establish, manage, and maintain strong customer relationships by providing excellent customer service.
• Work with Inside Sales Associates to improve customer satisfaction and territory growth.
• Seek and develop new customer opportunities and accounts.
• Introduce, promote, and demonstrate new products and marketing programs.
• Correspond with Branch Manager and Purchasing Agents regarding product demand changes.
• Facilitate the customer ordering process, including processing orders and responding to inquiries.

Requirements

• High School diploma or equivalent; postsecondary degree preferred.
• Valid driver's license and acceptable driving record.
• Product and technical knowledge from 2+ years of college or technical school or 3-5 years of field experience in waterworks products.
• Strong sales skills with a proven track record in territory development.
• 3-5 years of sales experience.
• Outstanding organizational skills and ability to multitask.
• Strong attention to detail and follow-through abilities.
• General understanding of waterworks software and programs.
• Familiarity with DSG Web Commerce and ability to instruct customers on its uses.
• Excellent time management skills.

Benefits

• 100% employee-owned company with an Employee Stock Ownership Plan (ESOP).
• Commitment to training and development with unlimited growth potential.
• Competitive compensation packages based on experience.
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Life insurance, short- and long-term disability coverage.
• Paid parental leave and Dependent Care Flexible Spending Account (FSA).
• Health Savings Account (HSA) with employer contribution.
• 401(k) with employer match and ESOP.
• Discount on all DSG-supplied products.
• Paid volunteer hours in addition to PTO.