Sally Beauty Holdings - Manchester, CT

posted 19 days ago

Full-time - Entry Level
Manchester, CT
5,001-10,000 employees
Health and Personal Care Retailers

About the position

The Distributor Sales Consultant (DSC) is a sales solution specialist responsible for managing and growing a designated territory in and around Manchester, CT. This role focuses on increasing salon sales by leveraging manufacturer education and sales resources, while also utilizing social media to connect with salons, barbers, spas, and licensed beauty professionals. The DSC is expected to meet sales goals through effective customer engagement and promotion of beauty products.

Responsibilities

  • Identify key accounts within the territory and establish an efficient route to grow and develop existing customers while seeking new partnerships.
  • Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of in-salon promotions, programs, and concepts.
  • Determine customers' needs and offer products and services to meet those needs.
  • Communicate all sales initiatives through partnerships with vendors to achieve corporate sales goals on a monthly, quarterly, and annual basis.
  • Acknowledge and respond to all email, text, and phone communication in a timely manner (within 24 hours).
  • Analyze accounts to decide on necessary brand support, education, and promotions to grow within salons.
  • Call on customers in person to execute established sales goals.
  • Comply with established procedures regarding the processing of returns, including pick-up and documentation.
  • Complete assignments and projects in a timely manner as assigned.
  • Work with customer service, accounts receivable, IT, and other necessary business functions.
  • Prospect for new customers through cold calling, social media, and other digital outlets.
  • Manage all administrative aspects of the role, including daily order entry and maintenance of customer information in Salesforce.com.
  • Utilize social media for communication, promotion, education, and product knowledge to attract and retain salon clientele.
  • Conduct effective in-person and virtual product knowledge classes.
  • Communicate with the Manager regarding calls, visits, orders, sales progress, follow-up plans, and assistance needed.
  • Be a subject matter expert on utilizing digital platforms and social media to grow the business and share knowledge with peers.
  • Attend all meetings, functions, and events, maintaining regular contact as established by the Company or Supervisor.
  • Participate in shows, including setup and dismantling of displays, handling back stock, and performing other physical activities as required.
  • Support new initiatives with a growth mindset and foster change management within the team.
  • Exhibit a desire to learn and grow, striving for continuous improvement and personal development.
  • Schedule and attend business development days to increase product knowledge and develop professional vendor relationships.
  • Optimize time to participate in learning using available tools and resources.
  • Remain agile to market changes while building industry knowledge and intuition to react to competition.
  • Increase product, industry, and market knowledge and create an organized work environment.

Requirements

  • High school diploma or equivalent certification.
  • Minimum of 1 year demonstrated outside sales experience or beauty industry experience with an emphasis on consultative selling.
  • Must live within the assigned territory.
  • Working knowledge of inventory control systems and visual merchandising is strongly preferred.
  • Excellent knowledge and experience using social media platforms (Facebook, Twitter, LinkedIn, Instagram) to build business.
  • Excellent computer skills, knowledge of Salesforce.com, Outlook, PDF Expert, and Oracle; experience with iPad is a plus.
  • Ability to build an online community and create social connections using search engines and other internet tools.
  • Ability to work in a constant state of alertness and a safe manner.
  • Strong time management and organization skills with the ability to manage multiple projects.
  • Ability to present a professional business image and interact positively with the public.
  • Ability to communicate clearly and effectively, both orally and in writing.

Nice-to-haves

  • Experience with inventory control systems and visual merchandising.
  • Experience in the beauty industry beyond sales, such as product knowledge or salon operations.

Benefits

  • Uncapped commission
  • Vehicle reimbursement plan
  • Full benefits package
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