Waste Management - Los Angeles, CA

posted 25 days ago

Full-time - Manager
Hybrid - Los Angeles, CA
Waste Management and Remediation Services

About the position

The Outside Sales Manager is responsible for generating profitable new account revenue by leading a team of Outside Sales Representatives. This role involves developing and executing the Market Area's Sales and Marketing Plan to achieve revenue goals, identifying and qualifying prospects, and assigning responsibilities to the sales team. The position requires strong management and customer service skills to motivate the sales team and ensure high levels of customer satisfaction.

Responsibilities

  • Generate profitable new account revenue by leading a team of Outside Sales Representatives.
  • Develop and execute the Market Area's Sales and Marketing Plan to achieve revenue goals.
  • Identify, qualify, and rank prospects, assigning selling responsibilities to appropriate Outside Sales Representatives.
  • Maintain and reinforce the corporate sales strategy with the Outside Sales Team.
  • Establish and maintain high levels of customer satisfaction, resolving unique customer issues in collaboration with Market Area Management.
  • Demonstrate outstanding management and customer service skills to motivate sales team members.
  • Maintain an ongoing training, coaching, and mentoring program for OSRs.
  • Supervise activities of OSRs to ensure they meet or exceed sales call activity and revenue targets.
  • Manage and ensure the effective use of Waste Management sales tools by the Outside Sales Team.
  • Provide expert industry knowledge and interpretation to OSRs and customers.
  • Assist in communication and maintenance of the Market Area's pricing and service strategies.
  • Interview and select qualified candidates for OSR positions.

Requirements

  • Bachelor's Degree (accredited) or High School Diploma/GED with 4 years of relevant work experience.
  • 3 years of experience in direct business-to-business sales, including cold calling and prospecting.
  • Proven success in a Level 4-6 sales position for at least 3 years.

Nice-to-haves

  • Ability to build relationships and communicate with impact.
  • Demonstrated adaptability and analytical thinking.
  • Integrity, professionalism, and leadership/coaching skills.
  • Ability to influence and negotiate effectively.

Benefits

  • Medical, Dental, Vision, Life Insurance, and Short Term Disability coverage.
  • Stock Purchase Plan.
  • Company match on 401K.
  • Paid Vacation, Holidays, and Personal Days.
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