Outside Sales Manager

Atlantic Plywood Corporation - Bolingbrook, IL

Full-time - Mid Level

Bolingbrook, IL

Merchant Wholesalers, Durable Goods

About the position

The Outside Sales Manager is responsible for driving volume and profit growth by leading the outside sales force at a branch location. This role involves being an active member of the Location Management Team, focusing on outside sales, sales pipeline management, new business development, and enhancing sales force effectiveness.

Responsibilities

• Create and drive a pipeline-oriented sales culture dedicated to developing new business and managing existing business.
• Lead efforts to improve data within Salesforce.com to build pipeline credibility.
• Develop metrics and goals around pipeline activity.
• Manage daily, weekly, and quarterly sales metrics.
• Ensure the sales team effectively communicates the value proposition to customers and suppliers.
• Review the effectiveness of the outside sales team constantly.
• Provide feedback and coaching to develop the team and increase productivity.
• Synthesize collaboration between inside and outside sales teams.
• Evaluate performance of Tech Reps to ensure task documentation in Salesforce.
• Leverage activities and success stories with target dealers.
• Create and lead digital marketing initiatives aimed at target audiences via Salesforce.com.
• Monitor pricing optimization results daily to achieve desired margin improvement.
• Collaborate with the Sales Operation Manager as needed.
• Meet with vendors as required.
• Coordinate Dealer Trade Shows and Regional Trade Shows.
• Manage dealer rebates and approve credits for rebate programs.
• Work with product category managers on product strategies.
• Prepare commission reports and process adjustments as needed.
• Monitor activity between Inside Sales & Support and clients to ensure customer satisfaction.
• Ensure excellent customer service is provided to both internal and external customers.
• Monitor performance and identify areas needing additional training.
• Develop and maintain business relationships with new and existing customers.
• Provide mentoring, training, and motivational leadership to staff.
• Conduct bi-annual performance reviews.

Requirements

• Bachelor's degree required; MBA preferred.
• Minimum of 10+ years business experience, including significant sales and/or marketing experience.
• Strong leadership skills, particularly the ability to drive results without direct reporting authority.
• Proficiency in Microsoft Office, including hosting presentations.
• Strong analytical skills to identify and analyze market, customer, and competitive trends.
• Ability to work independently and manage objectives with initiative.
• Superior interpersonal skills to forge strong relationships with customers and associates.
• Well-honed conflict resolution skills.
• Ability to think from the customer's perspective.
• Experience in building products preferred.