Garlock Equipment Company - Bensenville, IL
posted 3 months ago
The Outside Sales Representative for the South Territory at Garlock Equipment is a pivotal role that involves direct engagement with potential and existing customers through face-to-face interactions. This position is not just about selling; it embodies the essence of customer service and relationship management. The representative will be the face of Garlock Chicago, ensuring that every customer interaction is positive and productive. The role requires a proactive approach to sales, necessitating travel within the assigned territory to meet prospects and customers, conduct calls, and hold meetings. The representative will also be responsible for providing hands-on demonstrations of products, showcasing their features and benefits to customers. In addition to sales activities, the representative will maintain detailed records of all sales leads and customer accounts, ensuring that all interactions are documented and followed up appropriately. Educating customers on how Garlock's products and services can enhance their operations both financially and professionally is a key component of this role. The representative will also need to stay informed about industry competitors, new products, and market conditions to effectively address customer needs. The role may also involve attending tradeshows and industry events, which are essential for networking and showcasing Garlock's offerings. Communication with customers will occur through various channels, including phone and email, and the representative will be responsible for entering orders into the ERP system. Overall, this position requires a blend of sales acumen, technical knowledge, and excellent interpersonal skills to succeed in a competitive environment.