Outside Sales Rep

84 Lumber - Rockaway, NJ

Full-time - Entry Level

Rockaway, NJ

Building Material and Garden Equipment and Supplies Dealers

About the position

The Outside Sales Representative (OSR) at 84 Lumber Company is responsible for selling products and services to both existing and new customers outside of the company's physical locations. This role focuses on building and maintaining customer relationships, achieving sales goals, and ensuring customer satisfaction through effective communication and problem resolution.

Responsibilities

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.

Requirements

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Reading prints.
• Creating material estimates.
• Sourcing special orders.