Spectrum - Tampa, FL

posted about 2 months ago

Full-time - Entry Level
Tampa, FL
Telecommunications

About the position

As an Outside Sales Representative/Account Manager, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication services. This position involves door-to-door solicitation of new prospective customers, where you will actively engage with potential clients to understand their needs and present tailored solutions. Your primary focus will be on acquiring new residential customers through proactive outreach and consultative sales techniques. You will be responsible for conducting needs analyses, developing sales presentations, and accurately completing all necessary paperwork to support your sales activities. This role requires a tenacious and driven individual who thrives in an environment where rewards are based on effort, with uncapped potential for earnings. In addition to acquiring new customers, you will also be expected to support team goals by participating in sales meetings and training programs. Achieving monthly sales quotas across various products, including high-speed data, mobile, landline phone, and video services, will be a key performance indicator for this role. You will need to stay informed about competitors' activities in your assigned territory and report any changes in pricing or marketing strategies to your manager. The position requires a valid driver's license and the ability to travel to assigned territories, often in varying weather conditions. You will spend approximately 90% of your time in an outside environment, with minimal time spent in an office setting.

Responsibilities

  • Actively supports efforts to simplify and enhance the customer experience.
  • Acquires new residential customers through door-to-door contact from assigned leads.
  • Conducts proactive consultative needs analysis with new prospective customers.
  • Develops and presents sales presentations/proposals on products and services that meet customers' needs.
  • Completes necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting on sales.
  • Participates in all sales meetings and training programs as assigned.
  • Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
  • Completes all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
  • Informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
  • Attends and successfully completes training programs.
  • Performs other duties as requested by supervisor.

Requirements

  • Ability to read, write, speak and understand the English language.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • A passion to succeed and a strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle.
  • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
  • Must be able to work evenings and weekends as business needs dictate.
  • A valid driver's license, car insurance, and a satisfactory driving record.
  • Ability to work independently with little or no supervision.
  • High School Diploma or equivalent work experience.

Nice-to-haves

  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Mileage reimbursement
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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