84 Lumber - Amarillo, TX

posted 4 months ago

Full-time - Entry Level
Amarillo, TX
251-500 employees
Building Material and Garden Equipment and Supplies Dealers

About the position

The Outside Sales Representative (OSR) at 84 Lumber is a pivotal role that involves selling a wide range of building materials and services to both existing and potential customers. This position is not just about making sales; it is about building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions that meet those needs. The OSR will operate primarily outside of the traditional store environment, engaging with clients directly at their locations, which requires a proactive approach to sales and customer service. In this role, the OSR will be responsible for achieving predetermined sales goals while ensuring that customer satisfaction remains a top priority. This involves regular communication with clients to identify their product requirements, demonstrating the utility of various products, and resolving any issues that may arise after a sale. The OSR will also be tasked with maintaining detailed records of sales activities, including calls made, orders processed, and any challenges faced in customer relationships. This data is crucial for providing accurate sales forecasts and for strategizing future sales efforts. The ideal candidate for this position will have a strong background in sales, particularly in the building materials industry, and will be comfortable working in a fast-paced environment. They will need to be self-motivated, organized, and capable of managing multiple customer accounts simultaneously. 84 Lumber prides itself on promoting from within, so there are ample opportunities for career advancement for those who demonstrate leadership potential and a commitment to the company's values.

Responsibilities

  • Builds and maintains a network of sources from which to identify new sales leads.
  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of products or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • Provides periodic territory sales forecasts.

Requirements

  • Excellent interpersonal and customer service skills.
  • Excellent sales and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.

Nice-to-haves

  • Experience in the building materials industry.
  • Ability to create material estimates.
  • Experience in sourcing special orders.

Benefits

  • PTO, sick and personal days
  • Medical, Dental and Vision Insurance
  • Holiday pay
  • FSA medical and dependent care
  • Annual profit sharing and 401(k) with employer match
  • Employee discounts and more!
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