Outside Sales Representative (Bilingual Spanish)

$33,200 - $66,000/Yr

Spectrum

Full-time - Entry Level

5,001-10,000 employees

Telecommunications

About the position

Spectrum is evolving its broadband business, and as part of this transformation, we are seeking a dedicated Outside Sales Representative to join our Residential Connectivity Sales team in Brooklyn, New York. This role is pivotal in connecting our communities with essential telecommunication services, including Spectrum Internet®, TV, mobile, and voice services. As a Residential Connectivity Sales Specialist, you will be responsible for door-to-door solicitation of new prospective customers, helping to power millions of gig-enabled households across our 41-state footprint. In this position, you will leverage your entrepreneurial spirit and passion for people to achieve your financial and career goals. The ideal candidate is goal-oriented, self-motivated, and tenacious, with a strong work ethic and a positive mindset. You will have the autonomy to manage your schedule, working during evenings and weekends to maximize customer contact. Your role will involve conducting proactive consultative needs analyses, developing and presenting tailored sales proposals, and accurately completing all necessary paperwork to support sales activities. You will also be expected to stay informed about competitors' activities in your assigned territory and participate actively in team meetings and training programs. Achieving monthly sales quotas in high-speed data, mobile, landline phone, and video sales will be a key performance indicator for your success. This position offers uncapped incentives, training pay, and performance bonuses, making it a rewarding opportunity for those who are driven to succeed in a sales environment.

Responsibilities

• Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
• Support team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Stay well-informed about competitors' activities in assigned territory and inform manager of any changes in competitive pricing programs or marketing directives.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
• Bilingual Spanish Preferred
• 2+ years sales or relevant work experience.

Benefits

• Education assistance
• Uncapped incentives + training pay + performance bonuses
• Savings & retirement
• Health benefits
• Unlimited mileage reimbursement
• Paid time off