Outside Sales Representative (Bilingual Spanish)

Spectrum - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

Telecommunications

About the position

Spectrum is evolving its broadband business, and as part of this transformation, we are seeking a dedicated Outside Sales Representative to join our Residential Connectivity Sales team in San Antonio, Texas. This role is pivotal in connecting communities with essential telecommunication services, including Spectrum Internet®, TV, mobile, and voice services. As a Residential Connectivity Sales Specialist, you will be responsible for door-to-door solicitation of new prospective customers, actively engaging with them to understand their needs and present tailored solutions. Your entrepreneurial spirit and passion for people will be key drivers in achieving your financial and career goals within this dynamic environment. In this position, you will have the autonomy to manage your schedule, allowing for flexibility in working hours, including evenings and weekends, which are crucial for maximizing customer contact. You will be expected to conduct proactive consultative needs analyses, develop and present compelling sales proposals, and maintain accurate records of your sales activities. Your success will be measured by your ability to acquire new residential customers and achieve monthly sales quotas across various services, including high-speed data, mobile, landline phone, and video sales. The ideal candidate will possess a strong work ethic, be goal-oriented, and have excellent interpersonal skills. You will be supported by a team that values collaboration and participation in training programs to enhance your sales techniques and product knowledge. This role not only offers uncapped earning potential but also the opportunity to make a significant impact in the communities we serve by providing them with the connectivity they need to thrive.

Responsibilities

• Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
• Support team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Stay informed about competitors' activities in assigned territory and inform manager of any changes in competitive pricing programs or marketing directives.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
• Bilingual Spanish Preferred
• 2+ years sales or relevant work experience.

Benefits

• Comprehensive benefits package that rewards employees for their contributions to the company's success.
• Support for all aspects of employee well-being.
• Opportunities for career growth and development.