Spectrum - Syracuse, NY

posted 6 months ago

Full-time - Entry Level
Syracuse, NY
10,001+ employees
Telecommunications

About the position

As a door-to-door sales representative for Charter Communications, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication services. Your primary responsibility will be to acquire new residential customers through proactive door-to-door solicitation from assigned leads. This position requires a tenacious and driven individual who thrives in an environment where rewards are based on effort, with uncapped potential for earnings. You will conduct consultative needs analyses with prospective customers, developing and presenting tailored sales presentations that meet their specific needs. In addition to acquiring new customers, you will be responsible for accurately completing all necessary paperwork to support sales activities, ensuring compliance with quality control guidelines. This includes dispositioning, entering sales orders, and reporting on sales. You will actively participate in team meetings and training programs to support team goals and achieve monthly sales quotas across various products, including high-speed data, mobile, landline phone, and video services. Your role will also involve staying informed about competitors' activities in your assigned territory, reporting any changes in competitive pricing or marketing strategies to your manager. You will be expected to attend and successfully complete training programs to enhance your sales skills and product knowledge. This position may require you to perform other duties as requested by your supervisor, contributing to the overall success of the sales team.

Responsibilities

  • Acquire new residential customers through door-to-door contact from assigned leads.
  • Conduct proactive consultative needs analysis with new prospective customers.
  • Develop and present sales presentations/proposals on products and services that meet customers' needs.
  • Accurately complete all necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting on sales.
  • Participate in all sales meetings and training programs as assigned to support team goals.
  • Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
  • Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
  • Stay informed about competitors' activities in assigned territory and inform manager of any changes.
  • Attend and successfully complete training programs.
  • Perform other duties as requested by supervisor.

Requirements

  • Ability to read, write, speak and understand the English language.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • A passion to succeed and a strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle.
  • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
  • Must be able to work evenings and weekends as business needs dictate.
  • A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
  • Ability to work independently with little or no supervision.
  • High School Diploma or equivalent work experience.

Nice-to-haves

  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.
  • Bilingual Spanish Preferred.
  • 2+ years sales or relevant work experience.

Benefits

  • Comprehensive pay and benefits package that rewards employees for their contributions.
  • Potential for additional forms of compensation such as bonuses.
  • Commission earnings target starting at $65,000.
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