Outside Sales Representative (Bilingual Spanish)

$30,400 - $50,400/Yr

Spectrum - Kennewick, WA

Full-time - Entry Level

Kennewick, WA

10,001+ employees

Telecommunications

About the position

The Residential Connectivity Outside Sales team at Spectrum is dedicated to connecting communities with essential broadband services. As a Residential Connectivity Sales Specialist, you will play a crucial role in this mission by engaging with potential customers through door-to-door solicitation. This position is designed for individuals who are goal-oriented, self-motivated, and possess a tenacious spirit. You will have the opportunity to achieve your financial and career aspirations while helping customers access state-of-the-art solutions, including Spectrum Internet®, TV, mobile, and voice services. In this role, you will be responsible for acquiring new residential customers by conducting proactive consultative needs analyses and presenting tailored sales proposals. Your success will be driven by your ability to simplify and enhance the customer experience, ensuring that you meet and exceed monthly sales quotas across various services. You will also be expected to stay informed about competitors' activities and participate actively in team meetings and training programs. The position offers flexibility in scheduling, allowing you to work during evenings and weekends when customers are most available. This independence in your schedule is complemented by the potential for uncapped earnings, as your financial rewards will be directly tied to your efforts and results. With a strong work ethic and a positive mindset, you will be well-equipped to turn challenges into opportunities and contribute to the overall success of the team.

Responsibilities

• Actively supports efforts to simplify and enhance the customer experience.
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers' needs.
• Completes all necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting on sales.
• Participates in all sales meetings and training programs as assigned to support team goals.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Informs manager of any changes in competitive pricing programs, marketing directives, or door-to-door sales tactics in assigned territory.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories using a reliable personal vehicle, including during inclement weather.
• Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends as business needs dictate.
• A valid driver's license, car insurance, and a satisfactory driving record.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.
• Bilingual Spanish preferred.
• 2+ years sales or relevant work experience.

Benefits

• Unlimited mileage reimbursement
• Paid time off
• Education assistance
• Uncapped incentives, training pay, and performance bonuses
• Savings and retirement plans
• Health benefits