Outside Sales Representative (Bilingual Spanish)

Spectrum - Columbus, OH

Full-time - Entry Level

Columbus, OH

10,001+ employees

Telecommunications

About the position

As an Outside Sales Representative at Spectrum, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication services. This position involves door-to-door solicitation of new prospective customers, where you will actively engage with the community to promote and sell our services. Your primary responsibility will be to acquire new residential customers through direct contact, utilizing assigned leads to maximize your outreach efforts. You will conduct proactive consultative needs analyses to understand customer requirements and develop tailored sales presentations that effectively communicate the benefits of our products and services. In this role, you will be expected to complete all necessary paperwork to support your sales activities, ensuring compliance with quality control guidelines. This includes accurately entering sales orders, dispositioning leads, and reporting on your sales performance. You will also be an integral part of the sales team, participating in meetings and training programs to enhance your skills and contribute to team goals. Achieving monthly sales quotas across various services, including high-speed data, mobile, landline phone, and video sales, will be a key performance indicator for your success. Additionally, you will need to stay informed about competitors' activities within your assigned territory, providing feedback to your manager regarding any changes in competitive pricing or marketing strategies. Your ability to work independently, coupled with your strong interpersonal skills, will be essential as you navigate the challenges of this role. You will also be required to work evenings and weekends as needed to maximize customer contact opportunities, and you must be comfortable spending a significant amount of time outdoors, regardless of weather conditions.

Responsibilities

• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities, including entering sales orders and reporting on sales.
• Participate in all sales meetings and training programs as assigned to support team goals.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Stay informed about competitors' activities in assigned territory and inform manager of any changes.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills and ability to listen and formulate needs-based sales strategies.
• Strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices.
• Valid driver's license, car insurance, and a satisfactory driving record.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.

Benefits

• Opportunities for advancement
• Comprehensive pay and benefits package that rewards employees for their contributions
• Support for all aspects of employee well-being