Outside Sales Representative (Bilingual Spanish)

$30,400 - $50,400/Yr

Spectrum - Latham, NY

Full-time - Entry Level

Latham, NY

10,001+ employees

Telecommunications

About the position

The Residential Connectivity Outside Sales team at Spectrum is dedicated to connecting communities with essential broadband services. As a Residential Connectivity Sales Specialist, you will play a crucial role in this mission by engaging with potential customers through door-to-door solicitation. This position is ideal for individuals who are goal-oriented, self-motivated, and possess a tenacious spirit. You will have the opportunity to work independently, manage your own schedule, and directly impact your earnings through uncapped incentives and performance bonuses. The role requires a strong work ethic and a positive mindset, as you will be responsible for presenting and selling Spectrum's state-of-the-art solutions, including internet, TV, mobile, and voice services. In this position, you will actively support efforts to enhance the customer experience, conduct needs analyses, and develop tailored sales presentations. You will also be responsible for completing necessary paperwork and administrative tasks related to sales activities. Achieving monthly sales quotas in high-speed data, mobile, landline phone, and video sales is a key expectation. The role demands a proactive approach to understanding competitors' activities and adapting sales strategies accordingly. Flexibility is essential, as you will be working evenings and weekends to maximize customer contact. This position offers a unique opportunity to build a rewarding career in sales while making a significant impact in your community.

Responsibilities

• Actively supports efforts to simplify and enhance the customer experience.
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers' needs.
• Completes all necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting on sales.
• Participates in all sales meetings and training programs as assigned.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends as business needs dictate.
• A valid driver's license, car insurance, and a satisfactory driving record.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.
• Bilingual Spanish preferred.
• 2+ years sales or relevant work experience.

Benefits

• Unlimited mileage reimbursement
• Paid time off
• Education assistance
• Uncapped incentives + training pay + performance bonuses
• Savings & retirement
• Health benefits