Spectrum - Syracuse, NY

posted 3 months ago

Full-time - Entry Level
Syracuse, NY
10,001+ employees
Telecommunications

About the position

As an Outside Sales Representative at Spectrum, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication services. This position involves door-to-door solicitation of new prospective customers, where you will actively engage with the community to promote our services. Your primary responsibility will be to acquire new residential customers through direct contact, utilizing assigned leads to maximize your outreach efforts. You will conduct proactive consultative needs analyses to understand customer requirements and develop tailored sales presentations that effectively communicate the benefits of our products and services. In this role, you will be expected to maintain a high level of organization and accuracy in completing all necessary paperwork related to sales activities. This includes entering sales orders, reporting on sales, and ensuring compliance with quality control guidelines. You will also be an integral part of the sales team, participating in meetings and training programs to enhance your skills and contribute to team goals. Achieving monthly sales quotas across various services, including high-speed data, mobile, landline phone, and video sales, will be a key performance indicator for your success. Additionally, you will need to stay informed about competitors' activities within your assigned territory, providing valuable insights to your manager regarding pricing programs and marketing strategies. This position requires a strong personal drive to succeed, as your rewards are directly tied to your efforts, with uncapped earning potential through commissions. You will also need to be flexible with your schedule, as working evenings and weekends may be necessary to maximize customer contact opportunities.

Responsibilities

  • Actively supports efforts to enhance the customer experience.
  • Acquires new residential customers through door-to-door contact.
  • Conducts proactive consultative needs analysis with prospective customers.
  • Develops and presents sales presentations on products and services.
  • Completes necessary paperwork to support sales activities accurately.
  • Participates in sales meetings and training programs.
  • Achieves monthly sales quotas in various service categories.
  • Completes administrative tasks related to products sold.
  • Informs manager of competitors' activities in assigned territory.
  • Attends and completes training programs as required.

Requirements

  • Ability to read, write, speak and understand English.
  • Engaging interpersonal skills.
  • Ability to listen and formulate needs-based sales strategies.
  • Strong personal drive to sell to prospective customers.
  • Ability to travel to assigned territories using a reliable vehicle.
  • Familiarity with computer operating systems and communication devices.
  • Valid driver's license and satisfactory driving record.
  • Ability to work independently with little supervision.
  • High School Diploma or equivalent work experience.

Nice-to-haves

  • Success in a previous sales position or cold calling.
  • Knowledge of cable or telecommunications services.
  • Bilingual Spanish preferred.
  • 2+ years of sales or relevant work experience.

Benefits

  • Comprehensive compensation package including salary and commission.
  • Opportunities for career growth and advancement.
  • Support for employee well-being and work-life balance.
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