Graybar - Diamond Bar, CA
posted 3 months ago
As an Outside Sales Representative at Graybar, you will play a crucial role in developing new prospects and maintaining relationships with established customers to sell the company's products. This position requires you to interact regularly and in person with prospects and customers at their business locations or other off-site venues. Your primary responsibility will be to meet or exceed the assigned annual gross margin budget by promoting and selling products within your designated territory, all while adhering to the company's pricing policies. You will also be responsible for handling customer complaints promptly and effectively, ensuring that any potential claims are reported in a timely manner. In addition to sales, you will keep management informed about local competition and market conditions, carry out sales and merchandise programs as directed, and recommend new items for stock. Maintaining accurate customer records, files, and reports of business transactions is essential, as is assisting in the collection of past due accounts. Participation in training sessions, trade shows, and sales meetings will also be part of your role, and you may be required to demonstrate products after the sale when necessary. This position is full-time and exempt, with a predictable work schedule from Monday to Friday, typically from 8:00 AM to 5:00 PM, although flexibility may be required based on business needs. You will enjoy a work-life balance with no weekends or nights for most roles, along with generous paid time off, including over three weeks of vacation, sick time, and volunteer time.