Chemtek - Columbus, OH

posted 3 months ago

Full-time - Mid Level
Remote - Columbus, OH
Chemical Manufacturing

About the position

OUTSIDE SALES REPRESENTATIVE - ENTERPRISE SALES AND RELATIONSHIP MANAGER At CHEMTEK, we're not just participating in our industry; we're leading a revolution to become the most responsive and customer-centric solutions partner in the asphalt paving sector. Our innovative approach to engaging, educating, and expanding our user base is unprecedented in our market space. Reaching out through entertaining, interesting campaigns on Instagram, YouTube, and TikTok, we have captivated the industry, amassing thousands of followers and over a billion views. This groundbreaking strategy has generated an overwhelming influx of leads, pushing the boundaries of what we thought possible and significantly outpacing our current capacity to respond. With our "Customer First" philosophy, the urgency to maintain rapid response rates has never been more critical. Our President is calling for reinforcements—we need a person who can grow and manage our Enterprise level Account Base Marketing through sales, technical support, and education. We need an organized, outgoing Territory Account Manager who loves helping folks, can keep pace with our growth and is able to sustain the high standards our customers expect. What You Will Work On Lead Engagement and Outreach: Respond promptly to inbound leads and initiate outbound calls to introduce potential clients to PavePro products, well known solutions in the Asphalt Paving industry. Customer Success Management: Ensure the success of clients by providing guidance on product selection and offering consistent follow-up support regarding product usage and application. Build Relationships: Establish and maintain strong relationships with potential and existing customers. Show genuine interest in the needs and challenges of clients, ensuring they feel valued and understood. Bring fun to every conversation. Your ability to joke and maintain a light-hearted demeanor will make you a preferred contact for clients. Order Closing: Effectively close orders generated from inbound leads through direct sales efforts, maximizing conversion rates and revenue. CRM Data Management: Log all sales activities, future tasks, and customer insights in Salesforce. Use Salesforce to manage your activities and plan your day. Consultative Selling: Establish one-on-one relationships with customers, positioning oneself as a trusted advisor and providing personalized recommendations for cross-selling and upselling new products. Customer First Attitude: Deliver fast and responsive customer support, addressing inquiries, concerns, and issues without delay. Provide same hour, same day response to build customer satisfaction and loyalty. Market and Product Expertise: Get to know the market and our customers' needs inside out. Be part of their world and know PavePro products, so you can confidently answer questions and solve their problems. Build Recurring Revenue: Strategically build and nurture a book of business focusing on generating annual recurring revenue ensuring long-term revenue stability and growth and income.

Responsibilities

  • Respond promptly to inbound leads and initiate outbound calls to introduce potential clients to PavePro products.
  • Ensure the success of clients by providing guidance on product selection and offering consistent follow-up support regarding product usage and application.
  • Establish and maintain strong relationships with potential and existing customers.
  • Effectively close orders generated from inbound leads through direct sales efforts, maximizing conversion rates and revenue.
  • Log all sales activities, future tasks, and customer insights in Salesforce.
  • Establish one-on-one relationships with customers, positioning oneself as a trusted advisor and providing personalized recommendations for cross-selling and upselling new products.
  • Deliver fast and responsive customer support, addressing inquiries, concerns, and issues without delay.
  • Get to know the market and our customers' needs inside out to confidently answer questions and solve their problems.
  • Strategically build and nurture a book of business focusing on generating annual recurring revenue.

Requirements

  • Minimum of 5 years of proven industrial sales experience, demonstrating a track record of achieving targets and driving revenue growth.
  • Strong mechanical skills and a knack for technical details to help explain the benefits of PavePro's Asphalt Production Solutions clearly to clients.
  • Proficient with Salesforce or equivalent CRM software, with hands-on experience managing customer data, pipelines, and sales activities.
  • Ability to proactively generate new business opportunities and cultivate long-term relationships with clients.
  • Self-starter with exceptional organizational and time management skills, capable of effectively prioritizing tasks and managing a busy schedule.
  • Strong cold-calling, networking, and appointment-setting skills, with a knack for identifying and engaging potential leads.
  • Excellent presentation skills with the ability to ask questions and identify with the prospect or customer as a consultant and business partner.
  • Demonstrates superior proficiency in closing deals and negotiating agreements, leveraging persuasive techniques and a deep understanding of client requirements.
  • Exceptional verbal and written communication skills, coupled with strong interpersonal abilities to effectively engage with clients, colleagues, and stakeholders at all levels.
  • Strong commitment to delivering superior customer service, prioritizing client satisfaction and building lasting relationships.

Nice-to-haves

  • A college degree is a plus, but what's more important is your drive and ability to succeed.
  • High energy and a curious mind that always wants to learn more.
  • You're passionate about becoming an expert in your area.

Benefits

  • Fuel card
  • Health insurance
  • 401(k)
  • Paid time off
  • Work from home
  • 401(k) matching
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