Outside Sales Representative - Commercial

Builders FirstSource - Rapid City, SD

Full-time - Entry Level

Rapid City, SD

501-1,000 employees

Wood Product Manufacturing

About the position

As an Outside Sales Representative at Builders FirstSource, you will play a crucial role in representing the company to our largest and most complex customers. Your primary responsibility will be to understand customer needs and identify the appropriate products and services to meet those requirements. This position requires a deep knowledge of our offerings and the ability to effectively communicate and demonstrate how our solutions can fulfill customer expectations. You will also participate in a leadership capacity, helping to train and develop less experienced sales staff, and may act as the Sales Manager in their absence. In this role, you will be responsible for collecting data on customer needs and design specifications, acting as a liaison between the customer and our inside technical/design staff to develop tailored sales proposals. You will develop sales contracts for a variety of projects, including residential, multi-family, and commercial, by gathering specification information from engineers or architects and communicating any changes to our technical staff and management. Additionally, you will troubleshoot complex field issues and conduct effective sales presentations to both current and prospective customers, showcasing our products and services in a professional manner. Your responsibilities will also include researching and identifying new customers, generating sales opportunities through a thorough understanding of client needs and industry competition, and continuously updating customers on our offerings. You will prepare various reports and documentation for management and enhance your sales techniques and product knowledge through company-sponsored training programs. Safety is paramount, and you will be expected to adhere to all safety procedures and practices to ensure a safe working environment for yourself and your colleagues.

Responsibilities

• Represent the company during the sales process by collecting data on customer needs and design specifications.
• Act as a liaison between inside technical/design staff and customers in developing sales proposals.
• Develop sales contracts for a wide range of projects, including residential, multi-family, and commercial.
• Troubleshoot field issues that may be complex in nature.
• Plan and conduct sales presentations for current and prospective customers.
• Design professional demonstrations or presentations of company products and services.
• Research, identify, and solicit new customers to generate sales opportunities.
• Continuously update customers on products and services and how they meet current or future requirements.
• Participate in a leadership role, such as chairing meetings and helping train less experienced sales staff.
• Prepare recurring and special reports for management as required.
• Enhance knowledge of sales techniques and expand product and industry knowledge through training programs.
• Plan and pace work efficiency to meet productivity goals.
• Observe all safety procedures and practices.

Requirements

• Bachelor's degree in Sales, Marketing, or a related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• Understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information.
• Demonstrated professionalism, diplomacy, and tact.
• Highly effective selling and presentation skills.
• Ability to achieve aggressive sales goals and objectives.
• Well-developed interpersonal and influencing skills.
• Attention to detail and proficiency in Office Suite.
• Valid driver's license.

Nice-to-haves

• Experience in the building materials industry.
• Familiarity with construction processes and terminology.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Supportive and inclusive work environment.
• Access to the latest tools and technologies.