Outside Sales Representative Outside Sales

Builders FirstSource - Orlando, FL

Full-time - Entry Level

Orlando, FL

1,001-5,000 employees

Wood Product Manufacturing

About the position

We are Builders FirstSource, America's largest supplier of building materials, value-added components, and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels. The Outside Sales Representative will demonstrate in-depth knowledge, experience, and skills to effectively represent the company with the largest or most complex customers. This role requires understanding customer needs and identifying products and services to meet these requirements. The representative will participate in a leadership role, helping train and develop less experienced members of the sales staff and may also act as Sales Manager during their absence. Essential duties include representing the company during the sales process by collecting data on customer needs and design specifications, acting as a liaison between inside technical/design staff and customers in developing sales proposals. The representative will possess the experience and knowledge to effectively handle complex or highly specialized customer requirements, develop sales contracts for a wide range of projects, troubleshoot field issues, and conduct sales presentations for current and prospective customers. Additionally, the role involves researching, identifying, and soliciting new customers, generating sales opportunities, and continuously updating customers on products and services. The Outside Sales Representative will also prepare recurring and special reports for management, enhance their knowledge of sales techniques through company-sponsored training programs, and may serve as a presenter at training programs to assist in the development of less experienced Outside Sales Reps. The representative must understand and observe all safety procedures and practices to prevent injury to themselves or coworkers, attending periodic safety meetings as required. Other duties may be assigned as necessary.

Responsibilities

• Represents the company during the sales process by collecting data on customer needs and design specifications.
• Acts as a liaison between inside technical/design staff and customers in developing sales proposals.
• Develops sales contracts for a wide range of projects, including residential, multi-family, and commercial.
• Troubleshoots field issues which may be difficult to resolve or are complex in nature.
• Plans and conducts sales presentations for current and prospective customers.
• Designs professional demonstrations or presentations of company products and services.
• Researches, identifies, and solicits new customers.
• Generates sales opportunities through research on client needs and effective demonstration of products and services.
• Continuously updates customers on products and services and explains how these meet current or future requirements.
• Participates in a leadership role, such as chairing meetings and helping train less experienced sales staff.
• Prepares recurring and special reports for management as required.
• Enhances knowledge of sales techniques and expands product and industry knowledge by attending training programs.

Requirements

• Bachelor's degree in Sales, Marketing, or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information.
• Demonstrated professionalism, diplomacy, and tact to portray the company positively.
• Highly effective selling skills and ability to achieve aggressive sales goals.
• Effective presentation skills, including the ability to present complex subject matter to a non-expert audience.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including the ability to interact effectively with various levels within customer organizations.
• Ability to provide training and development to less experienced Outside Sales Reps.
• Attention to detail and proficiency in Office Suite.

Nice-to-haves

• Experience in the building materials industry.
• Familiarity with construction processes and terminology.
• Previous experience in a leadership or training role.

Benefits

• Professional development opportunities through training programs.
• Collaborative work environment with a focus on problem-solving.
• Access to the latest tools and technologies for career growth.