L'Oréal - Merrillville, IN

posted 3 months ago

Full-time - Entry Level
Remote - Merrillville, IN
Health and Personal Care Retailers

About the position

The Salon Business Partner (SBP) is a pivotal role within SalonCentric, a subsidiary of L'Oréal USA, responsible for driving the growth and development of the local Stylist and Salon community. This position is focused on supplying the best products, education, and innovation in the professional beauty industry. The SBP is tasked with meeting and exceeding sales objectives within their assigned territory by leveraging brand-provided education, sales promotions, and professional business development strategies. The role involves coordinating with OMNI channels and brand partners to organize essential education and training events that drive promotional opportunities in salons and stores. Additionally, the SBP will attend prominent industry trade shows and events to foster and deepen customer relationships. In terms of responsibilities, the SBP engages in consultative sales by developing tailored salon business plans and collaborating with small business owners to identify their goals and challenges. This involves promoting industry-leading business strategies to establish long-term partnerships and conducting regular consultations to provide customized solutions. The SBP also monitors sales performance and market trends to identify growth opportunities, ensuring that monthly, quarterly, and annual sales objectives are met. Education and training are critical components of the SBP's role, as they coordinate with internal brand partners to schedule and promote educational events, workshops, and training sessions tailored to salon owners and staff. The SBP must stay informed about industry trends and competitor activities to maintain a competitive edge. Administrative duties include managing remote order entry, participating in sales meetings, and effectively utilizing digital platforms and social media to engage the local salon community. The SBP is responsible for monitoring product orders based on customer needs and providing regular updates to internal stakeholders regarding the effectiveness of beauty partner programs. This role requires a high level of organization, flexibility, and a results-driven mindset, as well as the ability to work independently in the field while maintaining communication with management.

Responsibilities

  • Leverage OMNI channel support teams to develop salon relationships through tailored business plans.
  • Conduct regular meetings with salon owners to understand their goals and provide tailored solutions.
  • Promote and employ multi-faceted business strategies to develop long-term partnerships.
  • Collaborate with internal business leaders to execute sales strategies and promotional activities.
  • Monitor and analyze sales performance and market trends to identify growth opportunities.
  • Coordinate and facilitate training and education sessions for beauty partners.
  • Manage remote-order entry and other administrative duties as needed.
  • Utilize digital platforms and social media to engage the local salon community.
  • Provide regular updates and reports on the effectiveness of beauty partner programs.

Requirements

  • High school degree required, bachelor's degree strongly preferred.
  • Minimum of one (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
  • Demonstrated consultative and customer service skills.
  • Excellent communication skills, both verbal and written, as well as presentation skills.
  • Highly organized, flexible, goal-oriented, and results-driven.
  • Possesses a valid state driver's license, good driving record, and required auto insurance policy levels.
  • Must live within assigned sales territory.
  • Excellent computer skills, particularly with Windows-based (MS Office) systems and applications.
  • Knowledge of Salesforce.com is a plus.

Nice-to-haves

  • Experience in the beauty industry is preferred.
  • Understanding of social media and its impact on sales.

Benefits

  • Competitive salary and commission structure.
  • Health insurance coverage.
  • 401(k) retirement savings plan with company matching contributions.
  • Paid time off and holidays.
  • Opportunities for professional development and training.
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