Outside Sales Representative - Wire & Cable Distribution - Southwestern US

Gcg - Providence, RI

Full-time - Mid Level

Remote - Providence, RI

Rental and Leasing Services

About the position

GCG is seeking a talented Territory Outside Sales Representative (OSR) to join our Connectivity and Network Solutions (CNS) Division. In this role, you will be the driving force behind customer retention and revenue growth across Arizona, Nevada, and California. Your mission is to educate our customers on the full suite of cutting-edge solutions offered by the CNS division, ensuring they get the best solutions for their needs. As an OSR, you'll be the quarterback of the sales process, collaborating closely with our dedicated inside sales and customer service teams. You'll have the autonomy to shape your territory's success and the support of a company that values innovation and teamwork. This position requires frequent onsite customer visits, and only candidates located in the southwestern US will be considered. You will be responsible for growing and retaining business within core accounts by selling our full suite of products and services, identifying and developing new accounts, and managing relationships with key stakeholders to drive customer retention. You will utilize our Sales Process daily to ensure consistent and effective customer interactions, engage with influencers and decision-makers, and execute overall account strategies while proactively pursuing upsell and cross-sell opportunities. In terms of sales execution, you will use Salesforce to log opportunities and sales call/meeting data, coordinate with Inside Sales Representatives (ISRs) and Customer Service Representatives (CSRs) to resolve customer issues, and collaborate with team members to execute strategic account plans. You will also conduct technical consultations and product demonstrations to meet customer requirements. To maintain your professional development, you will attend educational workshops, review trade publications, and participate in product training, all while developing a "Customer First" approach in every interaction to ensure customer satisfaction.

Responsibilities

• Grow and retain business within core accounts by selling our full suite of products and services
• Identify, target, and develop new accounts to expand market presence
• Manage and grow relationships with key stakeholders, driving customer retention
• Utilize our Sales Process daily to ensure consistent and effective customer interactions
• Identify and engage with influencers and decision-makers to support account strategy
• Execute overall account strategies and proactively pursue upsell and cross-sell opportunities
• Minimize churn and maximize retention within assigned accounts
• Use Salesforce to log opportunities and sales call/meeting data
• Coordinate with Inside Sales Representatives (ISRs) and Customer Service Representatives (CSRs) to resolve customer issues and requests
• Collaborate with ISRs, CSRs, and other team members to execute strategic account plans
• Develop a comprehensive understanding of our products, applications, and manufacturing systems to address customer needs effectively
• Conduct technical consultations and product demonstrations to meet customer requirements
• Maintain professional and technical knowledge by attending educational workshops, reviewing trade publications, and participating in product training
• Develop and maintain a 'Customer First' approach in every interaction to ensure customer satisfaction

Requirements

• Bachelor's degree in business management, marketing, engineering, or a related field; or equivalent combination of education and experience
• Minimum of five years of related experience in sales, preferably in a technical or manufacturing environment
• Strong ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external partners
• Technical aptitude and the ability to engage in detailed discussions about product applications and manufacturing processes
• Proficiency in Microsoft Office, especially Excel and Word
• Ability to work independently, take initiative, and drive results
• Travel required (50%) within the assigned region to meet with customers
• Ability to attend training and strategic planning sessions as needed

Benefits

• Competitive annual salary with performance-based incentives
• Comprehensive benefits package, including medical, dental, vision, life insurance, short and long-term disability insurance
• Paid time off (PTO) plan with company-paid holidays
• 401(k) plan with employer contribution
• Hybrid work environment with opportunities for remote work