Spectrum - Melbourne, FL

posted 5 days ago

Full-time - Entry Level
Melbourne, FL
Telecommunications

About the position

The Residential Connectivity Outside Sales Specialist at Spectrum is responsible for connecting communities with essential telecommunications services through door-to-door sales. This role requires a goal-oriented and self-motivated individual who can work independently and is passionate about providing excellent customer service. The position offers flexibility in scheduling, allowing sales specialists to work during evenings and weekends to maximize customer contact and achieve financial rewards based on performance.

Responsibilities

  • Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
  • Actively support efforts to simplify and enhance the customer experience.
  • Acquire new residential customers through door-to-door contact from assigned leads.
  • Conduct proactive consultative needs analysis with new prospective customers.
  • Develop and present sales presentations/proposals on products and services that meet customers' needs.
  • Complete all necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting on sales.
  • Participate in all sales meetings and training programs as assigned to support team goals.
  • Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
  • Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
  • Stay informed about competitors' activities in assigned territory and inform management of any changes.
  • Attend and successfully complete training programs.
  • Perform other duties as requested by supervisor.

Requirements

  • Ability to read, write, speak and understand the English language.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • A passion to succeed and a strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories using a reliable personal vehicle.
  • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
  • Must be able to work evenings and weekends as business needs dictate.
  • A valid driver's license, car insurance, and a satisfactory driving record.

Nice-to-haves

  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.

Benefits

  • Unlimited mileage reimbursement
  • Paid time off
  • Education assistance
  • Uncapped incentives + training pay + performance bonuses
  • Savings & retirement
  • Health benefits
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