Outside Sales Representative

Builders FirstSource - Congers, NY

Full-time - Mid Level

Congers, NY

Wood Product Manufacturing

About the position

At Builders FirstSource, we pride ourselves on being America's largest supplier of building materials, value-added components, and building services to the professional market. Our mission is to transform the future of home building and make the dream of home ownership more achievable. We believe that a successful career is not solely defined by a degree; your experience, skills, and passion are equally important. We are committed to fostering a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels. In this role, you will demonstrate in-depth knowledge, experience, and skills to effectively represent the company with our largest and most complex customers. You will understand customer needs and identify products and services to meet these requirements. Additionally, you will participate in a leadership role, helping to train and develop less experienced members of the sales staff, and may act as Sales Manager in their absence. Your responsibilities will include representing the company during the sales process by collecting data on customer needs and design specifications, acting as a liaison between inside technical/design staff and customers in developing sales proposals. You will possess the experience and knowledge to effectively handle complex or highly specialized customer requirements, develop sales contracts for a wide range of projects, and troubleshoot field issues that may be difficult to resolve. You will also be responsible for planning and conducting sales presentations, designing professional demonstrations of company products and services, and continuously updating customers on our offerings. This role requires you to research, identify, and solicit new customers while generating sales opportunities through effective demonstrations of our products and services.

Responsibilities

• Represent the company during the sales process by collecting data on customer needs and design specifications.
• Act as a liaison between inside technical/design staff and customers in developing sales proposals.
• Develop sales contracts for a wide range of projects, including residential, multi-family, and commercial.
• Troubleshoot field issues which may be difficult to resolve or are complex in nature.
• Plan and conduct sales presentations for current and prospective customers.
• Design professional demonstrations or presentations of company products and services.
• Research, identify, and solicit new customers.
• Generate sales opportunities through research on client needs and effective demonstration of products and services.
• Continuously update customers on products and services and how they meet current or future requirements.
• Participate in a leadership role, such as chairing meetings and helping train less experienced sales staff.
• Prepare recurring and special reports for management as required.
• Enhance knowledge of sales techniques and expand product and industry knowledge by attending training programs.
• Plan and pace own work efficiency to meet productivity goals.
• Understand and observe all safety procedures and practices.

Requirements

• Bachelor's degree in Sales, Marketing, or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information.
• Demonstrated professionalism, diplomacy, and tact.
• Highly effective selling skills and ability to achieve aggressive sales goals.
• Effective presentation skills, including the ability to present complex subject matter to a non-expert audience.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills.
• Ability to provide training and development to less experienced Outside Sales Reps.
• Attention to detail and proficiency in Office Suite.

Benefits

• Professional development opportunities through training and tools.
• Collaborative work environment that encourages problem-solving and innovation.
• Empowerment to try new things and gain new experiences.