Outside Sales Representative

$33,200 - $55,000/Yr

Spectrum - Riverside, CA

Full-time - Entry Level

Riverside, CA

10,001+ employees

Telecommunications

About the position

As an Outside Sales Representative at Charter Communications, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication services. This position involves door-to-door solicitation of new prospective customers, where you will actively engage with potential clients to promote and sell our products and services. Your primary focus will be on acquiring new residential customers through direct contact, utilizing assigned leads to maximize your outreach efforts. In this role, you will conduct proactive consultative needs analyses with prospective customers, allowing you to tailor your sales presentations and proposals to meet their specific needs. You will be responsible for accurately completing all necessary paperwork to support your sales activities, ensuring compliance with quality control guidelines. This includes entering sales orders, reporting on sales, and maintaining detailed records of customer interactions. You will also be expected to support team goals by participating in all sales meetings and training programs, contributing to a collaborative and motivated sales environment. Achieving monthly sales quotas in high-speed data, mobile, landline phone, and video sales will be a key performance indicator for your success in this position. Additionally, you will need to stay informed about competitors' activities in your assigned territory, providing valuable insights to your manager regarding competitive pricing programs and marketing strategies. The role requires a strong personal drive to succeed, as your rewards are directly tied to your efforts, with uncapped earning potential. You will spend approximately 90% of your time in an outside environment, which may include exposure to inclement weather, and minimal time in an office setting. This position is ideal for individuals who thrive in dynamic environments and are passionate about sales and customer engagement.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
• Support team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Stay well-informed about competitors' activities in assigned territory and inform manager of any changes.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions.
• Potential for additional forms of compensation such as bonuses.
• Commission earnings target starting at $65,000.