Outside Sales Representative

$95,000 - $95,000/Yr

Frontier Communications - Norwalk, OH

Full-time - Entry Level

Norwalk, OH

Telecommunications

About the position

As the largest pure-play fiber provider in the U.S., Frontier Communications is dedicated to delivering high-speed broadband connectivity that empowers millions of consumers and businesses. We are on a mission to build Gigabit America, creating the digital infrastructure necessary for the country to thrive in the modern age and beyond. We are currently seeking an Outside Sales Representative to join our Consumer Direct Sales organization. This role is crucial as we expand our fiber technology across the nation, connecting communities to essential services and opportunities. In this commission-based position, you will be responsible for prospecting customers through door-to-door solicitation within an assigned territory, which includes areas such as Sandusky, Oberlin, and Willard. You will receive leads and sales best practices to help you succeed in this in-person role, which requires you to report to our Norwalk, OH location. The position offers a competitive pay package with expected earnings around $95,000, with the potential to exceed $200,000 annually based on performance. We prioritize the wellness of our employees and their families, offering a comprehensive benefits package that includes medical, dental, vision, and prescription drug plans starting from day one, as well as a Tuition Assistance Program that covers 50% of eligible expenses up to $5,500 annually. Additionally, we provide resources for personal and work-life balance, 20 PTO days plus 10 paid holidays per year, and a 401k match of 50% on 6% of eligible compensation. Our commitment to diversity and inclusion is reflected in our employee resource groups and benefits for same-sex spouses and domestic partners. We also offer generous parental leave, adoption assistance, and caregiver leave, along with company-provided equipment such as a laptop, tablet, and cell phone for work purposes.

Responsibilities

• Acquire new residential customers from assigned leads & territories through door-to-door solicitation, outbound calling, lead follow-up, and grassroots marketing events.
• Analyze, develop, and deliver personalized sales proposals based on customer needs.
• Actively participate in sales meetings and complete training programs.
• Achieve monthly sales quotas and targets.
• Complete all administrative tasks related to products sold following departmental policies, procedures, and quality control guidelines.
• Stay informed about competitors' activities in the assigned territory and report any changes in competitive pricing or marketing strategies to the manager.
• Perform other duties as requested by the supervisor.

Requirements

• High School Diploma or equivalent.
• A valid driver's license, car insurance, and satisfactory driving record.
• Ability to travel to and from assigned territories using a reliable personal vehicle, including during inclement weather.
• Familiarity with computer operating systems, software applications, and communication devices.
• Flexibility to work evenings and weekends as needed to maximize customer contact.
• Strong English language comprehension (spoken and written).

Nice-to-haves

• Previous success in sales, prospecting, or cold calling, with 6 months+ of direct sales experience.
• Knowledge of cable or telecommunications services, particularly fixed telecommunications services such as cable, fiber, or fixed-wireless access.
• Ability to educate consumers on related products and services as needed.

Benefits

• Ramp & Training Pay equal to full target compensation during the ramp-up period.
• Medical, dental, vision, and prescription drug plan benefits starting day one.
• Tuition Assistance Program covering 50% of eligible expenses with an annual cap of $5,500.
• Personal & Work Life Balance Resources & Wellness Support Assistance.
• Employee Resource Groups.
• 20 PTO days + 10 paid holidays per year.
• Mileage reimbursement for travel around town.
• 401k match of 50% on 6% of eligible compensation.
• Performance-based promotion path and succession planning.
• Same-sex spouse and domestic partner benefits coverage.
• 10 weeks of paid parental leave, & a phased return to work program for new parents.
• Up to $10k in adoption program assistance.
• 3 weeks of paid caregiver leave.
• Company provided laptop, tablet, and cell phone for work.