Outside Sales Representative

Builders FirstSource - Flagstaff, AZ

Full-time - Entry Level

Flagstaff, AZ

Wood Product Manufacturing

About the position

As an Outside Sales Representative at Builders FirstSource, you will play a crucial role in representing the company to some of our largest and most complex customers. Your primary responsibility will be to understand customer needs and identify the products and services that best meet those requirements. This position requires a deep knowledge of our offerings and the ability to effectively communicate how they can benefit our clients. You will be involved in the entire sales process, from collecting data on customer needs to developing sales proposals in collaboration with our inside technical and design staff. In addition to your sales responsibilities, you will also participate in a leadership role within the sales team. This includes training and developing less experienced sales staff, and potentially acting as the Sales Manager in their absence. You will be expected to conduct sales presentations, troubleshoot complex field issues, and prepare various reports for management. Your ability to research and solicit new customers will be key to generating sales opportunities and expanding our client base. The role requires you to continuously update customers on our products and services, ensuring they are aware of how we can meet their current and future needs. You will also enhance your own knowledge of sales techniques and industry standards by attending company-sponsored training programs, and may even serve as a presenter to assist in the development of your peers. Safety is a priority, and you will be expected to adhere to all safety procedures and practices while working both in the office and on-site with customers.

Responsibilities

• Represents the company during the sales process by collecting data on customer needs and design specifications, acting as a liaison between inside technical/design staff and customers.
• Develops sales contracts for a wide range of projects, including residential, multi-family, and commercial, by collecting specification information from the client's engineer or architect.
• Troubleshoots field issues which may be difficult to resolve or are complex in nature.
• Effectively plans and conducts sales presentations for current and prospective customers, designing professional demonstrations of company products and services.
• Researches, identifies, and solicits new customers, generating sales opportunities through effective demonstration of the company's products and services.
• Continuously updates customers on products and services, explaining how these meet current or future requirements.
• Participates in a leadership role, such as chairing meetings and helping train and develop less experienced members of the sales staff.
• Prepares recurring and special reports, forms, or other documentation for management as required.
• Enhances knowledge of sales techniques and expands product and industry knowledge by attending training programs.
• Plans and paces own work efficiency to meet productivity goals.
• Understands and observes all safety procedures and practices.

Requirements

• Bachelor's degree in Sales, Marketing, or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information.
• Demonstrated professionalism, diplomacy, and tact to portray the company positively.
• Highly effective selling skills and ability to achieve aggressive sales goals.
• Highly effective presentation skills, including the ability to present complex subject matter to a non-expert audience.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including the ability to interact effectively with various levels within customer organizations.
• Ability to provide training and development to less experienced Outside Sales Reps.
• Attention to detail and proficiency in Office Suite.
• Valid driver's license.

Benefits

• Competitive salary
• Affordable health insurance
• Retirement savings plan
• Paid time off
• Professional development opportunities
• Employee discounts
• Wellness programs