Outside Sales Representative

84 Lumber - Egg Harbor Township, NJ

Full-time - Entry Level

Egg Harbor Township, NJ

Building Material and Garden Equipment and Supplies Dealers

About the position

The Outside Sales Representative (OSR) at 84 Lumber Company is a pivotal role that involves selling products and services to both existing and potential customers outside of the company's physical locations. This position is designed for individuals who are proactive in building and maintaining customer relationships while also identifying new sales opportunities. The OSR will be responsible for achieving specific sales goals while ensuring that customer satisfaction remains a top priority. This role requires a blend of sales acumen, customer service skills, and the ability to work independently in various environments. In this position, the OSR will engage with customers to understand their needs and recommend appropriate products and services. This involves demonstrating the functionality and benefits of the products, ensuring that customers are well-informed and satisfied with their purchases. The OSR will also maintain ongoing communication with customers, providing updates on new products and services that may enhance their experience. A significant part of the role includes maintaining detailed records of sales activities, which will help in forecasting sales and managing customer relationships effectively. The OSR will be expected to navigate a fast-paced work environment, often requiring quick thinking and problem-solving skills to address customer inquiries and issues. The ability to read blueprints, create material estimates, and source special orders will also be essential in fulfilling customer needs and driving sales success.

Responsibilities

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.

Requirements

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Reading prints.
• Creating material estimates.
• Sourcing special orders.