Outside Sales Representative

84 Lumber - Middle Township, NJ

Full-time

Middle Township, NJ

10,001+ employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Outside Sales Representative (OSR) at 84 Lumber is a pivotal role that involves selling products and services to both existing and potential customers outside of the traditional store environment. This position is designed for individuals who thrive in a dynamic sales environment and are adept at building and maintaining customer relationships. The OSR will be responsible for achieving specific sales goals while ensuring that customer satisfaction remains a top priority. This role requires a proactive approach to identifying new sales opportunities and nurturing existing client relationships to foster loyalty and repeat business. In this position, the OSR will regularly engage with customers to understand their unique needs and recommend appropriate products and services. This involves demonstrating the functionality and benefits of various offerings, ensuring that customers are well-informed and satisfied with their choices. The OSR will also be tasked with maintaining detailed records of sales activities, including calls made, orders processed, and any challenges encountered in customer or vendor relationships. This data is crucial for providing accurate sales forecasts and for strategizing future sales efforts. The OSR will work independently, often away from the office, which requires strong self-motivation and the ability to manage time effectively. The role is not only about closing sales but also about building a network of contacts that can lead to new business opportunities. The OSR will need to stay updated on new products and services offered by 84 Lumber to effectively communicate these to customers and enhance their overall experience.

Responsibilities

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.

Requirements

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Reading prints.
• Creating material estimates.
• Sourcing special orders.