Outside Sales Representative

Spectrum - Florissant, MO

Full-time - Entry Level

Florissant, MO

5,001-10,000 employees

Telecommunications

About the position

Spectrum is evolving its broadband business, and as part of this transformation, we are seeking a Residential Connectivity Outside Sales Specialist. This role is pivotal in connecting our communities with essential services, including Spectrum Internet®, TV, mobile, and voice services. As a member of our newly formed Residential Connectivity Sales team, you will be responsible for door-to-door solicitation of new prospective customers, helping to power millions of gig-enabled households across our 41-state footprint. In this position, you will be expected to embody a strong work ethic, authenticity, and a goal-oriented mindset. Your entrepreneurial spirit will drive you to achieve your financial and career goals while providing exceptional customer experiences. You will have the flexibility to manage your schedule, working during evenings and weekends when customers are most available. This independence allows you to own your day and your career, with the potential for uncapped earnings based on your efforts. As a Residential Connectivity Sales Specialist, you will conduct proactive consultative needs analyses, develop and present tailored sales proposals, and maintain accurate records of your sales activities. You will also stay informed about competitors' activities in your assigned territory and participate actively in team meetings and training programs. This role is not just about selling; it's about building relationships and ensuring that our customers stay connected to what matters most to them.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in accordance with quality control guidelines.
• Support team and team goals by participating in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Stay well-informed about competitors' activities in assigned territory and inform manager of any changes.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends as business needs dictate.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals.

Benefits

• Unlimited mileage reimbursement
• Paid time off
• Education assistance
• Uncapped incentives + training pay + performance bonuses
• Savings & retirement
• Health benefits