Outside Sales Representative

Builders FirstSource - Cedar Springs, MI

Full-time - Entry Level

Cedar Springs, MI

Wood Product Manufacturing

About the position

The Outside Sales Representative is responsible for effectively representing the company to its largest and most complex customers. This role involves understanding customer needs, identifying suitable products and services, and participating in training and development of less experienced sales staff. The representative also acts as a liaison between customers and the technical/design staff, ensuring that sales proposals meet customer specifications.

Responsibilities

• Represents the company during the sales process by collecting data on customer needs and design specifications.
• Acts as a liaison between inside technical/design staff and customers in developing sales proposals.
• Develops sales contracts for a wide range of projects, including residential, multi-family, and commercial.
• Troubleshoots complex field issues that may be difficult to resolve.
• Plans and conducts sales presentations for current and prospective customers.
• Designs professional demonstrations or presentations of company products and services.
• Researches, identifies, and solicits new customers to generate sales opportunities.
• Continuously updates customers on products and services to meet their requirements.
• Participates in a leadership role, such as chairing meetings and acting in the Sales Manager's capacity during absence.
• Prepares recurring and special reports for management as required.
• Enhances knowledge of sales techniques and product knowledge by attending training programs.
• Plans and paces work efficiency to meet productivity goals.
• Understands and observes all safety procedures and practices.

Requirements

• Bachelor's degree in Sales, Marketing, or related field plus two years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information.
• Demonstrated professionalism, diplomacy, and tact.
• Highly effective selling and presentation skills.
• Ability to achieve aggressive sales goals and objectives.
• Ability to prioritize work and manage time effectively.
• Well-developed interpersonal and influencing skills.
• Ability to provide training and development to less experienced Outside Sales Reps.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver's license.