Outside Sales Representative

Applied Industrial Technologies - Chambersburg, PA

Full-time

Chambersburg, PA

Fabricated Metal Product Manufacturing

About the position

As an Outside Sales Representative at Applied Industrial Technologies, you will play a crucial role in our commitment to providing exceptional service and innovative industrial products to our customers. This position is designed for individuals who thrive in a relationship-based sales environment, where you will be responsible for managing and growing your own territory and customer base. You will have the opportunity to partner with over 4,000 world-class manufacturers, ensuring that you always have the right products in stock and can deliver them to customers when they need them. Your success in this role will be directly tied to your ability to network, prospect for new customers, and develop repeat business relationships within your existing accounts. In this position, you will engage with a diverse range of clients, from CEOs to maintenance personnel, using a consultative sales approach to identify their needs and provide tailored solutions. You will be expected to achieve sales and profit goals by not only retaining existing customers but also by actively seeking out new business opportunities. This role requires a proactive mindset, as you will conduct sales and service activities, develop strong customer relationships, and introduce new products and services to your clients. You will also be responsible for preparing quotations and proposals, negotiating terms, and closing transactions, all while maintaining a high level of customer satisfaction. Additionally, you will organize and conduct training sessions for customers, survey market and competitive conditions, and complete reports regarding your sales activities. This position reports directly to the General Manager, and your performance will be evaluated based on your ability to meet sales targets and grow your territory. If you are self-motivated, possess strong communication skills, and have a background in industrial distribution, we encourage you to apply and join our team in delivering exceptional value to our customers.

Responsibilities

• Grow your territory by bringing in new business and developing repeat business relationships within existing accounts.
• Call on engineers, maintenance, purchasing, and others to determine their needs through a consultative approach.
• Achieve sales and profit goals by developing and retaining existing customers and by opening new business.
• Conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services.
• Prepare quotations and proposals, follow up, negotiate terms, and close transactions.
• Organize and conduct training sessions for customers.
• Survey market and competitive conditions.
• Complete reports regarding itineraries, expenses, sales calls, leads, and other related matters.
• Monitor customer complaints, follow up on outstanding orders, and make emergency calls, night calls, and deliveries as required.

Requirements

• Minimum of 2 years proven outside industrial sales experience with a tangible product OR 2+ years customer service/inside sales experience with bearing and power transmission products.
• Proven experience and success in developing new business, building repeat business, and managing a sales territory.
• Mechanical aptitude, strong desire to succeed, sense of urgency, and sense of humor.
• Good communication skills (written & verbal), good English grammar.
• Computer skills and knowledge, including Excel.
• High school diploma or equivalent.
• Valid driver's license and satisfactory driving record (MVR).

Nice-to-haves

• Power transmission, hydraulics, and/or bearings product experience preferred.