Outside Sales Representative

Builders FirstSource - Sidney, MT

Full-time

Sidney, MT

Wood Product Manufacturing

About the position

The Outside Sales Representative at Builders FirstSource is a pivotal role that requires a deep understanding of the company's products and services, as well as the ability to effectively engage with complex customers. This position is designed for individuals who can demonstrate in-depth knowledge and experience in sales, particularly in representing the company to its largest and most intricate clients. The representative will be responsible for understanding customer needs and identifying the appropriate products and services to meet those requirements. This role also includes a leadership component, where the representative will help train and develop less experienced sales staff, and may act as the Sales Manager in their absence. In this role, the Outside Sales Representative will represent the company throughout the sales process, which includes collecting data on customer needs and design specifications. They will act as a liaison between the inside technical/design staff and the customer, ensuring that sales proposals are developed effectively. The representative will also be tasked with developing sales contracts for a variety of projects, including residential, multi-family, and commercial, by gathering specification information from the client's engineer or architect and communicating any needs or changes to the technical staff and management. The representative will troubleshoot field issues that may be complex in nature and will be responsible for planning and conducting sales presentations for both current and prospective customers. This includes designing professional demonstrations of the company's products and services and clarifying how these offerings can meet specific customer needs. Additionally, the representative will research, identify, and solicit new customers, generating sales opportunities through a thorough understanding of client needs and industry competition. Continuous communication with customers regarding product updates and how these products meet current or future requirements is essential. The representative will also prepare various reports and documentation for management as required, and will enhance their knowledge of sales techniques and industry standards by attending company-sponsored training programs. This role requires the ability to work independently while meeting productivity goals and adhering to safety procedures to prevent workplace injuries.

Responsibilities

• Represents the company during the sales process by collecting data on customer needs and design specifications, acting as a liaison between inside technical/design staff and customers.
• Develops sales contracts for a wide range of projects, including residential, multi-family, and commercial, by collecting specification information from the client's engineer or architect.
• Troubleshoots field issues which may be difficult to resolve or are complex in nature.
• Effectively plans and conducts sales presentations for current and prospective customers, designing professional demonstrations of company products and services.
• Researches, identifies, and solicits new customers, generating sales opportunities through research on client needs and industry competition.
• Continuously updates customers on products and services, explaining how these offerings meet current or future requirements.
• Participates in a leadership role, such as chairing meetings and acting in the Sales Manager's capacity during their absence.
• May provide training to less experienced Outside Sales Representatives.
• Prepares recurring and special reports, forms, or other documentation for management as required.
• Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs.

Requirements

• Bachelor's degree in Sales, Marketing, or a related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information, including company and customer-specific information.
• Demonstrated professionalism, diplomacy, and tact to portray the company positively.
• Highly effective selling skills and ability to achieve aggressive sales goals and objectives.
• Highly effective presentation skills, including the ability to present complex subject matter to an audience lacking expertise in the topic.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, with the ability to interact effectively with various levels within customer organizations, including senior management levels.
• Ability to utilize background and experience to provide training and development to less experienced Outside Sales Representatives.
• Attention to detail and proficiency in Office Suite.
• Valid driver's license.