Outside Sales Representative

Spectrum - Kissimmee, FL

Full-time

Kissimmee, FL

Telecommunications

About the position

Spectrum is evolving its broadband business, and as part of this transformation, we are seeking a dedicated Residential Connectivity Outside Sales Specialist. This role is pivotal in connecting our communities with essential services, including Spectrum Internet®, TV, mobile, and voice services. As a member of our Residential Sales team, you will play a crucial role in powering millions of gig-enabled households across our 41-state footprint. Your entrepreneurial spirit and passion for people will be key in achieving your financial and career goals. In this position, you will be responsible for door-to-door solicitation of new prospective customers, actively engaging with them to understand their needs and present tailored solutions. You will conduct proactive consultative needs analyses, develop and present sales proposals, and ensure all necessary paperwork is completed accurately to support your sales activities. Your success will be measured by your ability to achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales. The role requires a strong work ethic, a positive mindset, and the ability to work independently. You will have the flexibility to manage your schedule, working evenings and weekends to maximize customer contact. This position offers uncapped earning potential, rewarding your hard work and dedication. You will also participate in training programs to enhance your skills and support team goals. Overall, this is an exciting opportunity for individuals who are motivated, goal-oriented, and ready to take on the challenges of a dynamic sales environment.

Responsibilities

• Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Stay informed about competitors' activities in assigned territory and inform management of any changes in competitive pricing or marketing strategies.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
• 2+ years sales or relevant work experience.

Benefits

• Comprehensive benefits package that rewards employees for their contributions to the company's success.
• Support for all aspects of employee well-being.