First American Financial - Virginia Beach, VA
posted 3 months ago
As an Outside Sales Representative at First American Home Warranty, you will play a crucial role in developing and retaining a quality client base that includes Real Estate Agents, Brokers, Lenders, Builders, Agents, Attorneys, and others. Your primary responsibility will be to acquire new business while maintaining existing customer relationships. This position requires you to interface with division management, branch managers, and escrow staff to effectively carry out your duties. You will be responsible for servicing customer needs throughout the entire sales process, which includes order placement, shipping, billing, customer payment, and follow-up for future business opportunities. In this role, you will build strong client relationships, secure new orders from new customers, and expand business with your existing client base. You will proactively communicate with clients and respond to their inquiries in a timely manner. Your efforts will include compiling lists of prospective customers from various sources such as newspapers, business directories, industry ads, trade shows, and the internet to generate sales leads. You will develop and execute a call plan for your assigned area, which will involve making calls and setting appointments with qualified real estate agents, brokers, lenders, and attorneys. Additionally, you will assess individual client needs and create tailored plans to meet those needs. Your visibility in the marketing area will be enhanced by attending real estate industry functions and participating in community events. You will also be responsible for displaying or demonstrating products, using samples or catalogs, and emphasizing their salable features. Effectively creating and delivering presentations to customer groups, target customers, and cooperating agents will be a key part of your role.