Outside Sales Representative

$70,000 - $70,000/Yr

thyssenkrupp

Full-time - Entry Level

251-500 employees

Machinery Manufacturing

About the position

thyssenkrupp Materials Services is the largest materials distributor and service provider in the western world, with around 480 locations across more than 40 countries. The company offers a broad service spectrum that enables customers to focus on their core business. The Materials Services division encompasses global materials distribution, providing a one-stop-shop for a variety of materials including steel, stainless steel, tubes, pipes, nonferrous metals, specialty materials, plastics, and raw materials. The company also offers tailored services in materials management and supply chain management. With an extensive omnichannel architecture, thyssenkrupp provides 250,000 customers worldwide with access to over 150,000 products and services, supported by a highly efficient logistics system that ensures timely integration of services into customer production processes. The Copper and Brass Division Sales serves as a distributor and processor of various quality materials, including aluminum, stainless steel, copper, brass, and bronze, catering to markets across North America, including Canada and Mexico. The division focuses on key industries such as Aerospace, Automotive, Electrical, Medical, and Oil & Gas, providing expertise tailored to the specific needs of these sectors. The commitment of its employees to deliver premium service has established Copper and Brass Sales as a respected leader in the nonferrous metals industry for over 80 years. As an Outside Sales Representative, you will be responsible for increasing profitable sales within a defined geographical area, focusing on servicing and developing customers, particularly major and target accounts. You will research and address customer problems and complaints, educate potential customers about the company's functions and capabilities, and monitor industry trends to report to management. This role requires a passion for sales, a team-oriented mentality, and a commitment to safety, as it involves working directly around motor vehicle equipment.

Responsibilities

• Increase profitable sales in a defined geographical area by servicing and developing customers with emphasis on major and target accounts.
• Research and provide disposition to customer problems and complaints.
• Define and educate potential customers on company functions and capabilities.
• Monitor and report industry trends to company management.
• Determine key buying influences at existing and potential customers and establish a working relationship.
• Develop a market plan for territory with quantifiable goals and objectives supported by action plans and benchmarks for measuring progress.
• Assist inside sales on special accounts and/or projects.
• Provide assistance to credit managers as required.
• Schedule and perform sales calls and/or visits.
• Estimate customer's usage of products and estimates of business units participation.
• Conduct training sessions on product and services with both customers and business unit employees.
• Follow the transaction pricing that deviates from the business units pricing and report significant occurrences and trends to management.
• Communicate customer product and quality requirements to inside sales and operations.
• Recommend additions/deletions to product catalogue and company services.
• Initiate and monitor E-item inventory requirements.
• Provide recommendations regarding current/potential advertising.
• Continually increase knowledge of company products, services and procedures.
• Continual maintenance and updating of customer database.
• Daily downloading, review and follow up of quotes.
• Daily review of daily sales for customer thank you and order review.

Requirements

• 2 - 5 years of outside sales experience.
• Proficiency in computer and CRM systems.
• Strong safety mindset.
• Ability to establish and maintain relationships with customers.

Nice-to-haves

• Experience in the nonferrous metals industry.
• Knowledge of the Aerospace, Automotive, Electrical, Medical, and Oil & Gas industries.

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement