Outside Sales Representative

$30,400 - $50,400/Yr

Spectrum - Rochester, NY

Full-time

Rochester, NY

10,001+ employees

Telecommunications

About the position

As an Outside Sales Representative at Spectrum, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication services. Your primary responsibility will be to engage in door-to-door solicitation of new prospective customers, actively promoting our products and services. This position requires a tenacious and driven individual who thrives in an environment where rewards are based on effort, with uncapped potential for earnings. You will be responsible for acquiring new residential customers through proactive consultative needs analysis, ensuring that you understand and meet their specific needs with tailored sales presentations and proposals. In this role, you will be expected to accurately complete all necessary paperwork to support your sales activities, adhering to quality control guidelines. This includes dispositioning, entering sales orders, and reporting on sales. You will also support team goals by participating in all sales meetings and training programs, contributing to a collaborative team environment. Achieving monthly sales quotas across various products, including high-speed data, mobile, landline phone, and video services, will be a key performance indicator for your success. Additionally, you will need to stay well-informed about competitors' activities in your assigned territory, providing feedback to your manager regarding any changes in competitive pricing programs or marketing strategies. Training programs will be provided to ensure you are equipped with the knowledge and skills necessary to excel in this position. You may also be asked to perform other duties as requested by your supervisor, demonstrating flexibility and a willingness to contribute to the team's success.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
• Support team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Stay informed about competitors' activities in assigned territory and inform manager of any changes.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
• 2+ years sales or relevant work experience.

Benefits

• Comprehensive package that rewards employees for their contributions to our success.
• Support for all aspects of employee well-being.
• Opportunities for career advancement and development.
• Potential for additional compensation such as bonuses.